My husband and I took our 3 year old granddaughter to the Riverchase Galleria in Birmingham, AL to ride the train and carrousel. I ordered a Happy Meal at the McDonalds there.
After I placed my order, an employee gave me the small drink that comes with the meal. I gave it to my granddaughter and she began drinking it. I waited and waited and waited. I checked on my order.
No one really cared that I had not received the food. I waited more than 15 minutes for a Happy Meal. Numerous other customers who ordered after me were being served. I finally told an employee that I wanted the food or my money back.
A hispanic lady who appeared to be in charge said she would have to have the drink. I said no. She again said she would have to have the drink back. She would not give me a refund until I took the drink away from my granddaughteer and gave it to her.
This was anything but a "Happy" experience.
It was the absolute most horrific experience I have ever had at any restaurant.
Product or Service Mentioned: Mcdonalds Manager.