I commute every morning from Stone Mountain to Atlanta to take my guy to work. This commute normally takes 45 minutes to an hour. I usually order breakfast at Stone Mountain McDonalds drive thru, then drop him off at work. Go to McDonalds by his job in Atlanta, by this point I am out of coffee, or the little bit I have left has got cold. My head and feet hurt from pumping breaks. I use to get a smile from the cashier when I reached Atlanta location and she or he refill my cup.
1st commute visit, girl was half asleep, no smile, told me bluntly I cant give you a refill, read the sign? I'm like I just drove through traffic from another McDonalds, she said sorry no. Then Manager told me to read the sign??!
I wrote feedback on their page. Rep responded said she would fix problem.
2nd commute visit: I did the same commute made the same stops Stone Mountain McDonalds- Guy dropped off at work- Atlanta McDonalds. Boom lady takes my cup trying to see if it was hot or she see stem? Lol, as if it is going to be hot after a 45minute commute?!
These 2 visits were the worst, employees were not pleasant, and the new policy discriminates against commuters! Rep just emailed me coffee refill dine in only?! Basically saying, we don't care if you paid us and are now on another side of town- pay us again now!!
Product or Service Mentioned: Mcdonalds Cashier.