Sandviken, Gavleborgs Lan
Not resolved
3 comments

I drink Latte coffees regularly/daily. Only at McDonalds have I been told numerous times at many locations that their "machine is down" and can't get a Latte coffee.

I've also received many Latte coffees that seemed to be missing the coffee and therefore only got a warm cup of milk.

Today was my last time going to McDonalds for Latte as I spent my time on break from work waiting for a Latte and then being told after a 10+ minute wait that the "machine isn't working". Not worth the time and/or money in gas to go and get a Latte at McDonalds!

Product or Service Mentioned: Mcdonalds Customer Care.

Reason of review: Problem with delivery.

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Anonymous
#1182486

Just clarifying something: the Franke coffee machines, which many McDonald's use for their McCafe products, will shut down everyday at a set time for their daily cleaning (ours shut down in the afternoon), and that usually takes about twenty to twenty-five minutes.

So when a crew member tells you "the machine is down", they more than likely mean that it's being cleaned, not that it's broken or that they're trying to avoid serving you.

Anonymous
#1176492

Why not drive the two blocks to get to Starbucks? Or just get something else to drink? Sounds like Mcd's lattes suck anyway!

Anonymous
#1176652
@Broncos

This person is in Sweden! While Sweden does indeed have Starbucks, there are only a handful in the entire country.

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