I went to the drive through at my local Mcdonalds - 3021 S. Val Vista, Gilbert, AZ 85296 and ordered a diet coke with ice.
I drank the whole coke and when I opened the cup to dump the ice, there was a tiny baby bird inside. I complained to McDonalds headquarters and they did absolutely nothing. I didn't even receive a letter of apology. I will never go to McDonalds again, especially this disgusting one in Gilbert, AZ.
I spoke to several people at the McDonalds headquarters and they were all shocked. I even received a case number - But that is it!!! How can it be that I do not even get an apology?
Just goes to show you that these big corporations don't really care about the consumer.