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Choose a store that uses real people, not kiosks | McDonalds in Aurora, Colorado

3.1
Details
A store near my home has converted to nearly all touch screen kiosks. They seldom work right, and if they do work at all, it is difficult to customize your order. There is seldom anyone to help you if you have a problem with the kiosk. They even seem to slow the overall rate of service. If this particular franchise, near I-225 on 6th Ave, in Aurora, CO expects any more business from us, they will need to get rid of these inefficient, impersonal kiosks. Replace them with traditional registers and friendly cashiers that can quickly place and customize your order. These kiosks are the worst thing any McDonald's restaurant has ever acquired.
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Review
#1741049 Review #1741049 is a subjective opinion of poster.
Service
Mcdonalds Cashier
Reason of review
Poor customer service
Preferred solution
Get rid of ordering kiosks. Use only real people, like in the past.

Awful | McDonalds

Please send my complain to the owner and the mother company 'every time we get my son's Happy meal they Oblige us to take the toy they gave to us without choosing from several toys and my kid is 5 and he's always being sad cause he choose a toy from the show box and never get the one he chooses.....so please listen to my voice ;I'm very angry cause I keep paying for something that doesn't make my kid happy. Finally childrens must pick the toy they want. Thanks....
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Review
#1634647 Review #1634647 is a subjective opinion of poster.
Service
Mcdonalds Cashier
Reason of review
Obliging us to take something we didn't want
Preferred solution
Let the company propose a solution
4.2
Details
I regularly go to the McDonalds of Franklin Rd and Id like to brag on your staff,No matter how bad this lady feels and I can tell shes running around like crazy trying to help everyone, I see this all the time. kinda big lady named Cissy Walker.She Always goes the...
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Review
#1608169 Review #1608169 is a subjective opinion of poster.
Service
Mcdonalds Cashier
Pros
  • Fast service
  • Usually delivered hot and on time
Cons
  • Snarky reply by manager to my request to see him
Reason of review
cashier so friendly
COULDN'T GET A CUP 4 WATER UNLESS I PAID 4 IT!!! CANCELED MY ORDER & WALKED OUT! NOT THE FIRST TIME THIS HAPPENED TO E @ THIS SAME MC DONALDS!!!
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1 comment
Anonymous
#1724240

McDonald's ought to be ashamed of themselves for charging for their water. They should gladly give it out to free for all who ask.

Even if it is just someone who is obviously homeless and isn't going to buy anything, they should give it out for free anyway. What's next?

Are they going to start charging people to use the restroom facilities there? Are they going to start charging you for each ketchup packet that you get?

Review
#1601695 Review #1601695 is a subjective opinion of poster.
Service
Mcdonalds Cashier
Cons
  • Attitude of the employees really sucks
Reason of review
Poor customer service
Preferred solution
GIVE CUPS FOR WATER FOR FREE AGAIN!

Mcdonalds store # 14029 on hwy 90 is very rude & disrespectful

I only called to check the stais if my application they had me on hold for 30 mins then somebody picked up an hung up in my face.
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Review
#1528700 Review #1528700 is a subjective opinion of poster.
Service
Mcdonalds Cashier
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Complaints ppl | McDonalds in Clearwater, Florida

1.9
Details
Noone unstood english..acted oblivios said finally frappa machine was boke after staring at me
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Review
#1521577 Review #1521577 is a subjective opinion of poster.
Service
Mcdonalds Cashier
1.0
Details
Tonight i came in around 230 am i asked for breakfast and was told they didnt serve it at this time , i theb turned and looked at my bf saying to HIM "awe man thats *** i dont want anything from here babe but you can" she had thought i was speaking to her and said k...
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2 comments
Anonymous
#1660804

What is a Zickafoose? Is it some kind of animal?

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Review
#1480459 Review #1480459 is a subjective opinion of poster.
Service
Mcdonalds Cashier
Reason of review
Order processing issue

Store issue | McDonalds

2.0
Details
They have touch screens so you can order. An older gentleman and his grandson were waiting for “an employee “ to take their order when someone working at the store shouted “ everyone waiting in line please use the kiosk to order” the older gentleman asked for an actual person to take their order and was refused. They left the store and I highly doubt they will be back. McDonalds needs to realize that not all people are interested in the less social society of today’s teens and need an actual person to take their order. This was the Zanesville Ohio McDonald’s on the east pike.
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Review
#1474021 Review #1474021 is a subjective opinion of poster.
Service
Mcdonalds Cashier
Reason of review
Order processing issue

Horrible | McDonalds in Philadelphia, Pennsylvania

1.3
Details
The incident happened 12/22/18 at the drivethru window the cashier was verrrry rude and our food was stale and the order was not correct
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Review
#1431282 Review #1431282 is a subjective opinion of poster.
Service
Mcdonalds Cashier
Reason of review
Poor customer service

Contact McDonalds Customer Service

Website:
www.mcdonalds.com
Mailing Address:
2111 McDonald's Dr
Oak Brook, IL 60523
United States
Phone:
(800) 244-6227
All McDonalds Contacts

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They are saying my register was short $80. & I NEED to pay back in Cash. | McDonalds in Fostoria, Ohio

1.4
Details
12-13-2018 Fostoria, Ohio can someone call me & Help me our Please Thank you
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Review
#1423985 Review #1423985 is a subjective opinion of poster.
Service
Mcdonalds Cashier