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McDonalds - COFFEE

2.0
Details
What is corporate policy on the coffee served. Our McDonalds in Nekoosa WI serves *** cold coffee when you order hot coffee. If you go there anytime after 11am you get cold old coffee. We have spent more money than I care to mention on coffee we toss out. Is there anyone out there that gives a crap about customer satisfaction anymore. I have called numerous time to be told, when you come in next ask for me and I'll make sure your coffee is hot. Why would one have to do that when this product is supposed to be served hot ALL THE TIME.
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2 comments
Anonymous
#1762560

Why do you keep going back?

Anonymous
#1763144
@Anonymous

Because the price is right.

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Review
#1675091 Review #1675091 is a subjective opinion of poster.
Product
Mcdonalds Coffee
Pros
  • Few times the food was actually good when i went there
  • Great food
Cons
  • Cold coffee
Reason of review
Bad quality
Loss
$100
Preferred solution
Let the company propose a solution
1.0
Details
roaches in frappe I went to take it back and they said come again.
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1 comment
Anonymous
#1777198

When I was little, every Sunday after church, we used to go over to Nelson's Doughnuts and get a bunch of doughnuts for my family. I always loved the Jelly filled ones the best, and always ate a few of them.

One day our next door neighbor told us that her best friend who worked at Nelson's Doughnuts said that one night she had to go into the restaurant in the middle of the night for something and that she saw a bunch of huge black cockroaches crawling in and out of the dispensers that they used to make the Jelly filled doughnuts.

Hearing this news ruined getting Doughnuts for our family, and we never got them again. It was a shame too, because those doughnuts were extremely delicious.

Review
#1674844 Review #1674844 is a subjective opinion of poster.
Product
Mcdonalds Coffee
Reason of review
Poor customer service
Loss
$5

McDonalds - Random Pricing

1.0
Details
McDonalds - Random Pricing
Ordered a Large Hazlenut Iced Coffee and a few other items. After placing the order I requested whipcream and carmel drizzle to my ice coffee. The manager rudely told me there is gonna be a few. I asked her how much? She told me 45c each. I asked for a reciept and she rang up 6 extrs sauces to total 90cents. I asked her why the receipt did not say whipcream & carmel? Explaination that's the only way to do it. This is not right prices should be displayed and charged accordingly, and not a random number from an angry manager.
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Review
#1643811 Review #1643811 is a subjective opinion of poster.
Product
Mcdonalds Coffee
Reason of review
Pricing issue
Preferred solution
Let the company propose a solution

McDonalds in Grandville, Michigan - Worst experience at any McDonald’s at Restaurant #36302

1.0
Details
McDonalds - Worst experience at any McDonald’s at Restaurant #36302
McDonalds - Worst experience at any McDonald’s at Restaurant #36302
McDonalds - Worst experience at any McDonald’s at Restaurant #36302
I bought a coffee at the 44th St Grandville Mi McDonald’s. The gave me old coffee and charged $1.99 for a large. I didn’t notice the cost until looking at my bank statement. I did let the know the coffee was very old and I wanted a newer cup. I have never paid that much for a cup of coffee. The restaurant was very messy behind the counter..
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Review
#1633515 Review #1633515 is a subjective opinion of poster.
Product
Mcdonalds Coffee
Pros
  • Good coffee
  • Good coffee at most
Cons
  • Value
Reason of review
Bad quality
Loss
$2
Preferred solution
Full refund
Tags
  • Bad Quality Dont Get Order Correct

McDonalds in West Hartford, Connecticut - Coffee

1.0
Details
Coffee's not the same anymore, taste burnt, I won't be going back! Shocked
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Review
#1584612 Review #1584612 is a subjective opinion of poster.
Product
Mcdonalds Coffee
Pros
  • Service is fine
Cons
  • Service is fine
Reason of review
Bad quality
Preferred solution
I won't be buying coffee there anymore

McDonalds in Newark, New Jersey - Accident report

1.0
Details
I need someone to call me from the headquarters right now
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Review
#1581979 Review #1581979 is a subjective opinion of poster.
Product
Mcdonalds Coffee
Reason of review
Poor customer service
Loss
$8
Preferred solution
Full refund

McDonalds in Melbourne, Florida - Coffee denial

In the Drive Through I ordered a large iced Carmel coffee with double Carmel, 2 Splenda's and extra ice. When I got to the window the young man handed me my coffee and it was obvious there wasn't extra Carmel or ice. It also had not been shaken. The little bit of Carmel was at the bottom of the cup. When I questioned him about correcting what was wrong with the coffee he said I was wrong, closed the window and walked away. When I tasted it there wasn't any extra Carmel or Splenda and had not been shaken. I threw the coffee away. Shrug
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Review
#1557136 Review #1557136 is a subjective opinion of poster.
Product
Mcdonalds Coffee
Reason of review
Poor customer service
Loss
$160
Preferred solution
Let the company propose a solution

McDonalds in Palmyra, Pennsylvania - Change for the Worst

2.5
Details
I recently stopped for my usual McDonald's latte, but it was far from my usual. It tasted like watery foam. Thinking it might have been that store, I stopped about 10 miles away at the next McDonald's, and ordered a small coffee. It also was tasteless! I thought they might have changed the vendor, which led me to this site. My suspicion has been confirmed. They won't get my coffee money again!
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Review
#1512139 Review #1512139 is a subjective opinion of poster.
Product
Mcdonalds Coffee
Reason of review
Bad quality

McDonalds - Bad coffee

2.2
Details
Hi , I would like to complain I order 3 coffee s and they were completely water down I was at the Benson location I didn't turn back because I had a long way home I would like to get credit for what I paid.3/13/2019 8:09 pm restaurant #13038 . I took the time to write to you because my money counts for good service total 2:56. I love McDonald's coffee but today was not a good experience. I am a loyal customer. I was guest 212 .
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Review
#1492579 Review #1492579 is a subjective opinion of poster.
Product
Mcdonalds Coffee
Reason of review
Bad quality

Contact McDonalds Customer Service

Website:
www.mcdonalds.com
Mailing Address:
2111 McDonald's Dr
Oak Brook, IL 60523
United States
Phone:
(800) 244-6227
All McDonalds Contacts

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McDonalds - McDonald's Coffee

3.5
Details
Same thing here in Ohio with the quality of the coffee...It is weak and tasteless now...Any size of coffee at McDonald's has been $1 and it was good. That lasted almost 2 years. Now, they raised the prices and dropped the quality. No more McDonald's for me...
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Review
#1482644 Review #1482644 is a subjective opinion of poster.
Product
Mcdonalds Coffee
Reason of review
Bad quality