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Go to another fast food restaurant | McDonalds in Cheyenne, Wyoming

1.0
Details
Poor and rude customer service experience.....we went through the drive thru on Christmas Eve and not only was half our order missing the young man at the drive thru was rude!! I called when I realized some of our food was missing and spoke to a shift leader named Will.....He told me the guys name was Steven and he'd have the manager call me....that was 5 days ago and still NO phone call. There should be ZERO tolerance for this behavior and lack of professionalism!! Wendy's will be our go to restaurant now. SHAMEFUL to say the least Oh and I do have the receipt to proof our purchase.
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Review
#1745337 Review #1745337 is a subjective opinion of poster.
Service
Mcdonalds Drive-through

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Verified Reviewer

Don't go to McDonald's in Whitehouse. tn after 10 o'clock the service is horrible we sit in line for 45 min waiting on food | McDonalds

It's been that way for over a year kids horse playing not taking orders etc
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2 comments
Anonymous
#1798651

IF YOU'RE GOING TO RIDE, DON'T RIDE THE WHITE HORSE. --- RIDE THE WHITE PONY!

Anonymous
#1804938
@Anonymous

If you wanna be rich...................

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Review
#1738614 Review #1738614 is a subjective opinion of poster.
Service
Mcdonalds Drive-through
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
2.3
Details
I ordered a 20 piece meal and a happy meal, made sure the guy heard the “meal” part for my nuggets, I get to the window he repeats my order correctly, all good right? Nope I go pick up my order from the window and have no drinks or fries for my meal.. I explained...
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4 comments
Machele
#1783844

Or, you could slide your bottom out of your vehicle, go into the restaurant and pick it up inside and inspect it while still in the store for accuracy. Remember, you are dealing with people whose career is destined to be as a fast food worker, not as a rocket scientist.

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Review
#1719600 Review #1719600 is a subjective opinion of poster.
Service
Mcdonalds Drive-through
Reason of review
Order processing issue
Preferred solution
Let the company propose a solution
Tags
  • Didn T Listen Manager Didn T Care

I will go because it is convenient for me to go in to work and grabbing something to eat | McDonalds

Walnut creek Mansfield Texas 76063 McDonald’s wait at 25 minutes. Sad There was one car in front of me. in a line for a sausage egg burrito which I got Cold there was no receipt they said that they couldn’t print it out due to the fact it was 4:30 in the morning and at that time you have to pay with cash
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1 comment
Anonymous
#1788261

One of my favorite shows growing up was "Little House on the Prairie". Walnut Grove was such a wonderful place or them to live.

They were very fortunate that they didn't have any crap fast food places like McDonald's back then. They enjoyed healthy and wholesome home cooked meals.

You'll notice than none of the characters on Little House had Super-Sized assets. They were all a healthy weight and lean and fit.

Review
#1718537 Review #1718537 is a subjective opinion of poster.
Service
Mcdonalds Drive-through
Pros
  • Proximity to my house
Cons
  • Greasy cold undercooked fries
Reason of review
Slow process
Preferred solution
Let the company propose a solution
Tags
  • Eating

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
1.0
Details

Update by user Nov 25, 2019

after i took my food. I told him he was very rude and he responds well next time pull up like i said,

Original review posted by user Nov 25, 2019

Most of the time the food is half *** and its McDonald's so we are used to that. Today i was asked to pull forward. There were NO cars behind me in the drive thru and i told him no, There wasn't anyone behind me. The kid tells me" this is not an option". I am Sorry,...
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11 comments
Anonymous
#1781852

What are you not understanding? You aren't understanding they wanted you to pull up because there is a timer that monitors how long a car sits there.

Also, it was just a matter of seconds before another car would have pulled up behind you and who are you to block the drive-thru?!!. Why not just pull up?

Why would you want to risk *** off the people who have access to your food?! Not very smart!

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Review
#1716060 Review #1716060 is a subjective opinion of poster.
Service
Mcdonalds Drive-through
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: They suck | McDonalds in Union Township, Ohio

1.0
Details
Yes McDonald's here in troy Ohio sucks because they have lousy employees they have lousy service and they also have lousy management that do not know how to run a store because they suck at their job they all ways mess up my order every time and they have horrible attitudes and I'm sick of it.And I had enough so the next time I go it will be the last time because their attitude sucks and I am starting to get very angry and trust me they do Not want to make me Angry. Not in a aggressive violent way No I just want to stress my point to these stupid idiots that don't know how to run a store so *** you.
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1 comment
Anonymous
#1777626

"Mister McGee, Don't make me angry. You wouldn't like me when I'm angry." ---Doctor David Banner

Resolved
Review
#1708411 Review #1708411 is a subjective opinion of poster.
Service
Mcdonalds Drive-through
Cons
  • Inability to get orders correct multiple times
Reason of review
Poor customer service
Loss
$20
Preferred solution
Full refund
Tags
  • Zero Star Rated Atmosphere
1.0
Details
On Sunday Nov 10th at 8:30pm South Academy & Jetwing Verbally insulted at drive thu employee's kept Referring to me as ma'am. I am Sir.... AFTER SPECIFICLY REQUESTING NO ONIONS DUE TO SEVERE ONION ALLERGY emplyees loaded my big mac with onions. EMPLOYEE'S AT PICK UP...
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1 comment
Anonymous
#1775454

Maybe they thought that you were one of those women who, for whatever reason, wear their hair as short as men's. Like the song that Archie Bunker sang about back in the days where girls were girls and men were men.

Nowadays, you cain't always tell. The be having men going around looking like ladies and ladies going around looking like men.

Not to mention all of the freaky "transformers" who use the restroom of their choice at Target stores. You could go to bed with a beautiful woman that you met at a bar, and wake up the next morning with a man.

Review
#1704828 Review #1704828 is a subjective opinion of poster.
Service
Mcdonalds Drive-through
Cons
  • Did not want to listen to my complaint will not answer phone
  • Bad customer service
Reason of review
Order processing issue
Loss
$7

Complaint about a store | McDonalds in Columbiana, Alabama

I ordered thru the drive thru.the worker was leaned up against the window n never opened it for me to pay, so I drove to the next window. Now that's where I asked for the works name and got told they didn't have to give me anything. They wouldn't even tell me the managers name but would stand there and argue with me. They was very rude n being very ugly. I will never be back at any McDonald's. This happened at the columbiana Alabama location
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Review
#1702619 Review #1702619 is a subjective opinion of poster.
Service
Mcdonalds Drive-through
Cons
  • Nothing as well
Reason of review
Rude workers
Preferred solution
Let the company propose a solution

Horrible service ! | McDonalds in Madison, Florida

1.0
Details
Why even have a menu ? Just should say give me what you want me to have . 40 min in the drive thru. Smh . Chick-fla always gets our order right and doesn' t have the employees hanging around in the parking lot , with a line wrapped around the building . Will never go back to store #12312
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1 comment
Anonymous
#1771739

This doesn't happen just at your place

Review
#1695900 Review #1695900 is a subjective opinion of poster.
Service
Mcdonalds Drive-through
Pros
  • Decent food quick
Reason of review
Poor customer service
Preferred solution
This store needs major attention !
Tags
  • Lazyemployees

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Website:
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Mailing Address:
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Oak Brook, IL 60523
United States
Phone:
(800) 244-6227
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Continue to mess up my orders | McDonalds in Shakopee, Minnesota

Still waiting for owners call me back
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Review
#1692271 Review #1692271 is a subjective opinion of poster.
Service
Mcdonalds Drive-through
Reason of review
Order processing issue
Preferred solution
Let the company propose a solution