West Ave. Cartersville, Ga.
I went to get a mcfurry & a sundae at 10:30 p.m.. i sat in the drive thru for 42 mins. Just to get to the window. There was only one employee working & the mgr.
Was outside smoking when i ask to speak with her. I ask was he the only one wrking? He said unfortunately then she came in.i informed her how long i had been in the drive thru line.She responded with a OH-WELL. Then she informs me that the ice cream machine was down & she could not give me a refund and gives me 4 parfaitz in the place of my order.
I feel like that was not right in a repacement. She was rude and disrespectful and didnt even wash her hands. I felt sorry for the young man getting repeatly cussed by the customers n line b4 me that i just said yall need to get him some help r mayb he needs to b the mgr. Bc ur not one.
Im so pissed that i will never eat there again. Shay
Reason of review: Order processing issue.