2 comments
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3.2

There seems to be a lot indifference and insensitivity to customer needs. There is one location that closes it's bathrooms before closing time, with customers still there or coming. In one instance, the morning both restrooms where closed.It is very inconvenient and not good customer service.

Reason of review: Bad quality.

Location: Temecula, California

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Guest

They do that so they can clean the bathrooms and so it doesn't get dirty again. If they're closing, they have a LOT of stuff to clean and get ready for tomorrow. Otherwise they'll be staying over several hours when they're supposed to only stay half an hour after closing to clean and prepare the store for the next day.

Guest

Hmmmm. I have to wonder, by closing do you mean they are cleaning the restrooms?

Just imagine if they did not close to clean the restrooms. People would be raising heck because the place was filthy and that just makes the restaurant look bad in general and people will complain.

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