Greenville, South Carolina
Not resolved
1 comment

Female DT order taker had us wait a minute then came back on the mic and said, "What do you want?" I said, "That's not how you great the customer," and my son said, "you're rude," but neither of us got a response from her. As we ordered she continually said, "What else?" or, "Is that all?" When we got to the window she gave her headset to a guy and said, "Take this, I don't have any people skills tonight, I'm too hot (or high or tired, we each heard something different) for this ***." The guy laughed and said, "At least you're honest," like swearing in front of the customer is not only okay but it's something that's normal during their shift.

He at least wished us a good night. I didn't ask for any names but tried calling as we drove away but no one answered the phone or I would have let the manager have it.

Reason of review: Poor customer service.

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Anonymous
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