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Went to McDonalds for breakfast the counter they didn’t have coffee made yet they said that they would bring the coffee out to me. They forgot to deliver it to me so as I left I asked for my coffee.

The employee handed it to me and the lid popped off dripping fresh hot coffee over my right hand. I went to the out patient service. Right contained 1 and 2n degree burn on my right hand. Mgr came out and claimed they knew they were using defective lids and the employee that served me shook his head in confirmation of her statement.

Because of the continuous pain after this burn. I went to my doctor, I had tremors, and trouble driving and cleaning myself. My hand wouldn’t close and I had hand tremors. Mc Donald said it was from a future burn that it healed.

It's like a pawn broker finding fault with a item. McDonalds refuses to pay anything.

This McDonald's burnt the hand of an elderly man. Thanks McDonalds

Reason of review: Using unsafe coffee lids and knowing that they're defective.

Preferred solution: Compensate damages and pain.

Location: 1939 E 81st Ave, Merrillville, IN 46410, USA

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