I am a routine customer here due to location. A week ago I bought dinner for my family to go, when I returned to my home I found the order to be incomplete.
I called the store and the lady I spoke to said they did notice the items did not go out. I read the receipt number to verify it and she took my name. She then stated they have my name and when I stop by again just give my name and the food would be given to me and the receipt would not be necessary. Today I went to the drive through, explained the situation and gave my name.
The lady repeatedly and condescendingly proclaimed she had given me this and said she cannot help. It was $2!
I was insulted, i'm not a crook. It's about principle, and I will never return to this location nor will my family.
Monetary Loss: $2.