Verified Reviewer

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

New Reviewer
1 comment
stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
1.8

These remarks are in ref to store #14244 Date of visit: 06/09/2019 Time; 05:33 pm

I visited via the drive thru and ordered the McExtreme Bacon sandwich with the promo coupon "Buy one Get one free"

The restaurant had about 4 customers inside and one car in front of me. The first impression I got was from the drive thru cashier.

She was extremely rude and shouldn't be permitted to inter act with customers at all. She abruptly said "Gimme your coupon" and then I received no "Thank You", Have a nice day" or any type of customer service related response.

Then to compound issues, I was asked to pull over to the side of the parking lot and wait (along with the car that was in front of me) for at least 10 minutes (I turned my vehicle off to conserve gasoline).

The sandwich I was given for $6.14 was nowhere near being Hot and definitely not of value for the cost.

I've been trying to be patient with this McDonald's location, as they are the only one in our area.

I've had to file prior complaints and it doesn't seem to have corrected the issues with the store.

My wife says I should just go the extra mile down the road to Burger King, and after this incident, I have to agree.

Instead of my getting stressed out each time I go here for a sandwich, I will discontinue my patronage of this fast food location. I hope other McDonald's are not following by example.

Reason of review: Poor customer service.

Monetary Loss: $6.

Preferred solution: Let the company propose a solution.

McDonalds Cons: Customer service, Employee attitude, Rude workers, How the manager solve the issues, Terrible employees and manager.

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Guest

that looks more disgusting than something that you would receive in a soup kitchen or a homeless shelter. you should have taken it back to them and asked for your money back.

McDonalds Reviews

  1. 4039 reviews
  2. 1549 reviews
  3. 1214 reviews
  4. 535 reviews
  5. 350 reviews
McDonalds reviews