Dublin, Ohio
Not resolved
2.6
Details
Customer service
Location
Price Affordability
Quality of Food
Staff
1 comment

Morning, I was just in McDonalds, Store #21013 in Dublin, OH, ordered a Bacon Egg and Cheese Bagel with an Orange Juice. The Board of order said that the Bacon Egg and Cheese sandwich was $4.29 and a meal was $5.79.

On my receipt I was charged $4.70 for the sandwich and $1.99 for the OJ, which totaled $6.69, when I was expecting it to cost $5.79 (it was "to-go", not taxed). I asked the lady, who didn't know, so she asked her Manager, who said the same thing. Now, this was less than a $1.00, however, EVERYONE that orders this sandwich or meal overpays by $.90 a meal. That is significant throughout a full day/full year, assuming this doesn't change.

No wonder McD's can pay $15/hr to their button pounders and burger throwers. This needs rectified within this store and probably other stores.

I request a response from McD's and ask that they calculate the total amount of revenue they've made by "over-charging" people on their items at these stores. Regards,

RO

Reason of review: Pricing issue.

Monetary Loss: $1.

Preferred solution: Find charges for past customers and what extra revenue has been made by McD's by overcharging other customers on the #11 value meal, let alone all other meals. .

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Anonymous
#1077277

It is because the breakfast meals come with a small coffee. You can get any drink you want but you will pay the difference in price between it and a small coffee. The manager should have been able to explain this to you had they been trained adequately.

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