State: Pennsylvania City: Philadelphia Clear all filters (24 of 4071 reviews match)
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McDonalds in Philadelphia, Pennsylvania - Can't get orders right in drive thru. Management had bad attitude in Flomaton, Alabama, store.food wasn't fresh. Was either early morning or yesterday biscuit and mc griddle.waste. of money and time..

1.0
Details
Drive thru folks can't hear even after being told 3 times.manager comes from the back with attitude...customer service in Flomaton sucks....
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Review
#1662984 Review #1662984 is a subjective opinion of poster.
Reason of review
Bad quality
Loss
$11
Preferred solution
Better management........

McDonalds in Philadelphia, Pennsylvania - No McMuffins on Monday morning!

1.0
Details
I went to my local McDonald’s today mon-7-1-2019. At broad and Allegahany.Phila PA. First 1 woman working. She was cooking! Serving! Waiting on the drive up window? No others around! Strange I though? Now I order low and behold we don’t have egg McMuffins today? This is awful !!! McDonald’s sells billions of product! But what I want they don’t have! I’ve also been charged on my credit card things that cost more than advertised?
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Review
#1573360 Review #1573360 is a subjective opinion of poster.
Pros
  • Place to poope
Cons
  • Service and no muffins
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

McDonalds in Philadelphia, Pennsylvania - Horrible

They were messing up all the orders trying to beat the register. They are stealing on 22nd and Lehigh. They had me in the line for an hour. Let me keep the change and he also gave me my money back out of his pocket! They are stealing the money them making the customer wait until they fix the mistake
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Review
#1566223 Review #1566223 is a subjective opinion of poster.
Service
Mcdonalds Manager
Cons
  • Customer service at both locations
Reason of review
Order processing issue
Preferred solution
Let the company propose a solution
Tags
  • poor

McDonalds in Philadelphia, Pennsylvania - Worst service ever

The store at I-90 and St Rt 528 Madison Ohio never has enough workers in the am. Today there were 3 cars ahead of me and I was in line for 14 minutes. It does not do any good to go to the counter because the same person that takes the order takes the money gives you the food and makes the coffee also works the counter. I will never go back and I work 1/2 mile away
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Review
#1531021 Review #1531021 is a subjective opinion of poster.

McDonalds in Philadelphia, Pennsylvania - Bad service dirty

2.8
Details
Bad customer services Dirty restaurant Only some coupons work per the associate
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Review
#1493740 Review #1493740 is a subjective opinion of poster.
1.7
Details
My family likes to go to McDonald’s But it’s gotten so awful in the past year, employees are rude, orders are always wrong and the food is always cold ( why) ?
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1 comment
Anonymous
#1660793

May I ask why you keep going back? Surly after getting crummy service a few times in a row you should have had enough sense to go somewhere else to eat.

Even if McDonald's was the only place in town, you should have already stopped going there a long time ago. Maybe you could just try to figure out another way to get your junk food fix on.

Review
#1491860 Review #1491860 is a subjective opinion of poster.

McDonalds in Philadelphia, Pennsylvania - Horrible

1.3
Details
The incident happened 12/22/18 at the drivethru window the cashier was verrrry rude and our food was stale and the order was not correct
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Review
#1431282 Review #1431282 is a subjective opinion of poster.
Service
Mcdonalds Cashier
Reason of review
Poor customer service

McDonalds in Philadelphia, Pennsylvania - Horrible

1.0
Details
I was just called a *** by one of the employees
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Review
#1412787 Review #1412787 is a subjective opinion of poster.
Service
Mcdonalds Drive-through
Reason of review
Poor customer service

McDonalds in Philadelphia, Pennsylvania - I need my w2s

Nobody works there that I know anymore
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Review
#1368289 Review #1368289 is a subjective opinion of poster.

Contact McDonalds Customer Service

Mailing Address:
McDonald's Corporation
2111 McDonald's Dr
Oak Brook, IL 60523
United States
Phone:
(800) 244-6227
All McDonalds Contacts

McDonalds Products and Services Reviews

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McDonalds in Philadelphia, Pennsylvania - Manager laughed

5.0
Details
They thought it was funny
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Review
#1276706 Review #1276706 is a subjective opinion of poster.
Service
Mcdonalds Manager
Reason of review
Poor customer service