McDonalds - Poor customer service employee and manager Mc Donalds New Castle DE 19720 Rt 13 and Frenchtown Rd
Wanted to order Sausage McGriddle Meal was told I could only order Bacon Mc Griddle meal when it was clearly available on sign.Employee got an attitude when I questioned and said he didn't have button on register for what I wanted. Spoke to manager when I paid and she had a real bad attitude and got smart and asked me did I wantcream and sugar with my coffee,
Real smart mouth.
Now I understand where the hourly employee got his attitude.
This has to be the worst McDonalds for customer service, I have come and sat in the drive thru for twenty minutes only to get the wrong order or cold food, Regional and Corporate need to inspect or audit this location for customer service. Even better maybe the health department, This incident occurred on Friday, December 28,2018 at 10:55
Product or Service Mentioned: Mcdonalds Customer Care.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.
McDonalds Cons: Rude childish customer service, I did not like the customer service, Managers.