Fairbanks, Alaska
Not resolved
1.0
Details
Customer service
Price Affordability
Quality of Food
Staff
1 comment

AFTER A MALE MANAGER LET MY ORDER SIT ON THE COUNTER FOR 11 MINUTES AND GET COLD, I ASKED FOR A REFUND. HE ARGUED WITH ME ABOUT HOW LONG IT HAD BEEN SITTING THERE AND I CALMLY AND POLITELY POINTED OUT THE TIMESTAMP ON THE RECEIPT.

HE HAD A MAJOR ATTITUDE AND ISSUED A REFUND AND THREW THE RECEIPT AT ME AND WALKED AWAY FROM THE REGISTER WITHOUT SAYING A WORD.

IT'S BEEN FIVE DAYS AND THE REFUND HAS STILL NOT SHOWN UP ON MY DEBIT CARD. STAY AWAY FROM THE FAIRBANKS MCDONALDS ON HAROLD BENTLY WAY IN FAIRBANKS, AK UNLESS YOU WANT COLD FOOD WITH A MAJOR ATTITUDE!!!

Product or Service Mentioned: Mcdonalds Burger.

Reason of review: Poor customer service.

Monetary Loss: $9.

Preferred solution: FULL REFUND, APOLOGY AND FIRE THE *** THAT STOLE MY MONEY AND THREW THE RECEIPT AT ME. .

Mcdonalds Cons: Refund not issued by rude manager when served cold food.

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Anonymous
#1014518

Honestly just threaten a law suit that will get his attention.

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