Mcdonalds Reviews and Complaints
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9
ISSUES RESOLVED
3.8K
TOTAL REVIEWS
$1001.5M
CLAIMED LOSSES
$2.1M
AVG LOSS
330K
PAGE VIEWS
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Cons
- Customer service
- Service
- I did not like the customer service
Pros
- Food
- Proximity to my house
- Most unprofessional
Latest review first
- Latest review first
- Most helpful reviews first
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Most Helpful
81 comments
I HATE the new cups! They don't keep the ice from melting and it totally changes the taste of the tea and coke. BRING BACK THE STYROFOAM. I used to be able to keep a drink in the fridge for about 2-3 days and it was still the same delicious tasting tea or coke that...
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Author
user56597926
Location
Newport, Kentucky
Product
Reason of review
BRING BACK THE STYROFOAM
Preferred solution
BRING BACK THE STYROFOAM
0 comments
Mcdonalds in Saint Catharines, Saint Catharine's, Ontario - McChicken Sandwich
For almost $6.50 I received a tiny piece of fried processed chicken that had no taste at all. It was so small the bun overlapped about 1/2”. Comes with sauce and tiny amount of shredded lettuce. Still hungry. Very poor quality and overpriced. Not worth going to McDonalds for this product. Will go elsewhere for better meal and price. What happened to a real piece of chicken??
Author
ImmaculateDormouse289
Location
Saint Catharines, Saint Catharine's, Ontario
Product
Pros
- Salads-real egg sandwich-great coffee
Cons
- Poor quality food and overpriced
Reason of review
Bad quality
Loss
$7
Preferred solution
Let the company propose a solution
0 comments
Mcdonalds in Colonie, New York - For payroll
I never received my last check and would like to know where it went
Author
GloriousEmu921
Location
Colonie, New York
Reason of review
Poor customer service
0 comments
Mcdonalds in Cleveland, Ohio - Bad poor service
Everything was wrong fighting long waiting just a wast of time
Author
EarthyTawny Owl358
Location
Cleveland, Ohio
Product
Cons
- Always having to pull up n wait for food at drive thru
- That you did not have seasonal milkshakes eggnog
Reason of review
Poor customer service
Loss
$20
Preferred solution
Full refund
0 comments
Mcdonalds - Food could not be eaten
driveup breakfast sandwhiches hard as a rock biscuits meat fell out of hard sandwich the pancake breakfast sandwich burnt mouth and gums too hot
Author
PissedConsumer1595361
Reason of review
Bad quality
1 comment
White House, TN...Employees are not cleaning up on the table when they are done with eating and in the bathroom there are full trash they didn’t get it out the trash..Notice that employee chat a lot...LAZYASS WHY DIDN’T THEY DO WITH GOOD PAY WITH HRS...BULLSHIT!
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I don't know about the White House in Tennessee, but I do know that there is a disgusting slob living at the White House in Washington D.C. .... The slob that I am talking abo...
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Author
PissedConsumer1595114
Service
0 comments
Mcdonalds in Asheville City, North Carolina - Rude and not coming to drive thou
Staff didn't come to speaker and say nothing cars were lined up we sat there for more than 20 mins and no one came to the speaker
Author
PleasingHumpbackWhale309
Location
Asheville City, North Carolina
Service
Cons
- Customer service was awful
0 comments
Mcdonalds - Called due to short staff at 1030? Ridiculous
Show up at 1030 refused to take my order due to short staff at 1030? Pm that’s unexceptionable
Author
PeriodicOyster809
Reason of review
Poor customer service
Preferred solution
Idk but needs to be made right
0 comments
Mcdonalds in Conyers, Georgia - Kids Meal wet box
I have attached pictures. visit the McDonald's in Conyers, Ga. young lady at window taking money was not friendly, i said thank you for her taking my money she said nothing back and when I went to window to pick up food another young lady who seemed as if she was bothered when I asked her for a napkin to wipe soda that was over the outside of the cup. happy meal box was wet and falling apart at the bottom i realized it after i pulled off but this should have been seen when putting food in the box. By far I've visited a few McDonald's and service her is a 3 out of 10 most times I've visited. To large of a corporation for poor service and attitudes. we are customers we pay give service that people expect..
Author
PissedConsumer1594149
Location
Conyers, Georgia
Pros
- Convenient location
Cons
- Horrible customer service
Reason of review
Poor customer service
0 comments
Mcdonalds - Kids Meal wet box
I have attached pictures. visit the McDonald's in Conyers, Ga. young lady at window taking money was not friendly, i said thank you for her taking my money she said nothing back and when I went to window to pick up food another young lady who seemed as if she was bothered when I asked her for a napkin to wipe soda that was over the outside of the cup. happy meal box was wet and falling apart at the bottom i realized it after i pulled off but this should have been seen when putting food in the box. By far I've visited a few McDonald's and service her is a 3 out of 10 most times I've visited. To large of a corporation for poor service and attitudes. we are customers we pay give service that people expect..
Author
PissedConsumer1594131
0 comments
Mcdonalds - McDonald's Arch card reload computer site.
McDonald's should fix the Arch Card computer reload program or take the site down. I tried to reload on my computer numerous times with the same results, "Operation Failed, Maximum number of credit cards allowed per customer limit reached". I have no credit cards saved to the site. Calling the company is a waste of time.
Author
ShyCod335
Reason of review
Access/ activation issues
Preferred solution
Let the company propose a solution
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I'm like Ellen Degenerate. I wanna eat a delicious taco while I put that Porche into fifth gear and put the pedal to the medal. I don't wanna eat no nut sauce covered McDonald...