McDonalds Reviews and Complaints
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9
ISSUES RESOLVED
3.9K
TOTAL REVIEWS
$1001.5M
CLAIMED LOSSES
$1.9M
AVG LOSS
340K
PAGE VIEWS
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Cons
- Customer service
- Service
- I did not like the customer service
Pros
- Proximity to my house
- Most unprofessional
- Food
Latest review first
- Latest review first
- Most helpful reviews first
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Most Helpful
I HATE the new cups! They don't keep the ice from melting and it totally changes the taste of the tea and coke. BRING BACK THE STYROFOAM. I used to be able to keep a drink in the fridge for about 2-3 days and it was still the same delicious tasting tea or coke that...
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Review
Product
Reason of review
BRING BACK THE STYROFOAM
Preferred solution
BRING BACK THE STYROFOAM
McDonalds in Elkridge, Maryland - Help with refund and illiterate manager
Owings Mills McDonald refunds to give me a refund for food I never received. The the manager Machi lied and send he gave me my receipts back and did not and then he lied and said the manager was not here and she was in the back. Police asst was call
Review
McDonalds - Bad customer service
On 09/16/19 I paid for a food order at the store located at 26730 Eureka Taylor, Mi. they the drive thru window. I received my change in Canadian coins which I didn’t see until I left the window, after I’d crowd. So I returned on 09/17/19 at 7:55am, and ordered a breakfast sandwich. I paid for the order with the Canadian coins I received. Lisa the mgr told me I couldn’t pay with Canadian money then cancelled my order and refused to serve me unless I replaced money with American. I explained what happened. She still refused to give me my order. If you don’t believe me the camera can be checked. I feel Lisa did not try to resolve this matter. I have $1.06 American but I felt that the same money I received should be returned.
Review
Cons
- Poor service
- Rude mgr argued with car 40 min dnd me srvs i was upset
Reason of review
Poor customer service
Loss
$1
Preferred solution
Let the company propose a solution
McDonalds - Foreigners charged more in Varna, Bulgaria.
Anybody not speaking Bulgarian gets charged extra than what is written on the menu. I went to the one on Slivnitsa Bulevard, Varna. Steer clear or get ripped off.
Review
Service
Pros
- I have no respect for the compay
Reason of review
Pricing issue
Loss
$25
Preferred solution
Let the company propose a solution
Tags
McDonalds - Management rude and uncalled for
had a customer come in before me. manager told them on the phone they would give money back when they got there she refused to give his money back then proceeded to be very rude to him in front and also very rude competing once I got to the counter then proceeded to talk crap about the customer and I also in Spanish to the next customers
Review
Service
Pros
- Manager need to be fired
Cons
- Customer service
- Missing or wrong items delivered
Reason of review
Bad quality
Loss
$1180
If you think the way the people and their jobs and abilities are treated does not affect the worker attitude and production/customer then enjoy your desk. I was left on my own after a very short time and this remained for ninety percent of my time with delivery and was...
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Review
Pros
- Pay
Cons
- Pig ignorant and badly trained management
- Hurting the workers
Reason of review
Work Experience or Job Application
Preferred solution
Stop training managers badly.
McDonalds in Waretown, New Jersey - Bad management
Went to McDonalds on us 29 south in Georgia and their service was really bad
Review
McDonalds in Vancouver, British Columbia - These are NOT large fries
I placed my order at the restaurant and had it to go. When I got home sinking I was going to enjoy my lovely lunch from McDonald's, this is what came out of the bag. My fries seem to be small but put into a big container to try to fool me. It's clear that their standards are not the same at every store. It's very disappointing when you pay for something and you get a significant amount less
Review
Product
Pros
- Fast
Cons
- Never tge right thismaller portions than dine in and old fries
Reason of review
Bad quality
Loss
$3
Preferred solution
Let the company propose a solution
McDonalds in Richland, Pennsylvania - Hoping and waiting for sandwich refund coupon.
Just hoping to hear back about possibly getting a free sandwich to compensate for a very burnt bun with my recent chicken sandwich… I could barely eat it!
Review
Pros
- Usually the food
- Fast service
Cons
- Customer service and follow up
Reason of review
Waiting to hear on free sandwich
Loss
$5
McDonalds in Pittsburgh, Pennsylvania - Hoping and waiting for sandwich refund coupon.
Just hoping to hear back about possibly getting a free sandwich to compensate for a very burnt bun with my recent chicken sandwich… I could barely eat it!
Review
You ask on the space if my problem was resolved ...and I say no I waited five minutes for somebody to come on the line- it simply hung up ! I never spoke to a real person it was a computer generated voice . I live in San Angelo Texas I know i’m not the only person in...
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Review
Reason of review
Problem with delivery
Preferred solution
Let the company propose a solution
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I'm like Ellen Degenerate. I wanna eat a delicious taco while I put that Porche into fifth gear and put the pedal to the medal. I don't wanna eat no nut sauce covered McDonald's fare.