Mcdonalds Reviews and Complaints
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9
ISSUES RESOLVED
3.8K
TOTAL REVIEWS
$1001.5M
CLAIMED LOSSES
$2.1M
AVG LOSS
330K
PAGE VIEWS
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Cons
- Customer service
- Service
- I did not like the customer service
Pros
- Food
- Proximity to my house
- Most unprofessional
Latest review first
- Latest review first
- Most helpful reviews first
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Most Helpful
80 comments
I HATE the new cups! They don't keep the ice from melting and it totally changes the taste of the tea and coke. BRING BACK THE STYROFOAM. I used to be able to keep a drink in the fridge for about 2-3 days and it was still the same delicious tasting tea or coke that...
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Author
user56597926
Location
Newport, Kentucky
Product
Reason of review
BRING BACK THE STYROFOAM
Preferred solution
BRING BACK THE STYROFOAM
0 comments
Mcdonalds - NASTY!!
White House, TN...Employees are not cleaning up on the table when they are done with eating and in the bathroom there are full trash they didn’t get it out the trash..Notice that employee chat a lot...LAZYASS WHY DIDN’T THEY DO WITH GOOD PAY WITH HRS...BULLSHIT!
Author
PissedConsumer1595114
Service
0 comments
Mcdonalds in Asheville City, North Carolina - Rude and not coming to drive thou
Staff didn't come to speaker and say nothing cars were lined up we sat there for more than 20 mins and no one came to the speaker
Author
PleasingHumpbackWhale309
Location
Asheville City, North Carolina
Service
Cons
- Customer service was awful
0 comments
Mcdonalds - Called due to short staff at 1030? Ridiculous
Show up at 1030 refused to take my order due to short staff at 1030? Pm that’s unexceptionable
Author
PeriodicOyster809
Reason of review
Poor customer service
Preferred solution
Idk but needs to be made right
0 comments
Mcdonalds in Conyers, Georgia - Kids Meal wet box
I have attached pictures. visit the McDonald's in Conyers, Ga. young lady at window taking money was not friendly, i said thank you for her taking my money she said nothing back and when I went to window to pick up food another young lady who seemed as if she was bothered when I asked her for a napkin to wipe soda that was over the outside of the cup. happy meal box was wet and falling apart at the bottom i realized it after i pulled off but this should have been seen when putting food in the box. By far I've visited a few McDonald's and service her is a 3 out of 10 most times I've visited. To large of a corporation for poor service and attitudes. we are customers we pay give service that people expect..
Author
PissedConsumer1594149
Location
Conyers, Georgia
Pros
- Convenient location
Cons
- Horrible customer service
Reason of review
Poor customer service
0 comments
Mcdonalds - Kids Meal wet box
I have attached pictures. visit the McDonald's in Conyers, Ga. young lady at window taking money was not friendly, i said thank you for her taking my money she said nothing back and when I went to window to pick up food another young lady who seemed as if she was bothered when I asked her for a napkin to wipe soda that was over the outside of the cup. happy meal box was wet and falling apart at the bottom i realized it after i pulled off but this should have been seen when putting food in the box. By far I've visited a few McDonald's and service her is a 3 out of 10 most times I've visited. To large of a corporation for poor service and attitudes. we are customers we pay give service that people expect..
Author
PissedConsumer1594131
1 comment
I went to McDonald’s on my lunch break at approximately 10:40 and when I got there the doors was locked. I’m very upset now because the workers in there still denied me service before the closing time. Now I am hungry and have nothing to eat. All my years coming to...
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Maybe when they saw you coming they were taken aback at your appearance and hurriedly locked the doors because they were afraid that you were coming to rob the place.
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Author
ElasticOkapi858
Location
Manhattan, New York
Cons
- Poo
- Alitutde of employee
- Bad customer service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
1 comment
On july 15th,2019 sit in drive thru in 100 heat index order food (chicken sandwiches ) drove 5 miles home gave food to my childern, and there was no chicken patties on the sandwhices . I was how tired after working 9 hrs and i was pissed went back 5 miles to speak with...
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THE "HAMBURGLAR" HAS STRUCK AGAIN! YOU SHOULD HAVE BEEN GIVEN A THOUSAND DOLLARS FOR ALL OF YOUR TROUBLE. AND YOU SHOULD HAVE BEEN GIVEN FREE CHICKEN SANDWICHES FOR LIFE.
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Author
DelightfulMonkey699
Location
Whiteville, North Carolina
Service
Reason of review
Manger and I got into an argument and was told to take my business elsewhere. We exchanged a few words I was refunded and left the store.
Loss
$7
Preferred solution
Reprimand manager and retrained on customer relations and value.
0 comments
I arrived here today with my daughter and her teenage friend. Both 13. They ordered their very simple orders. Iced Lattes with fries. A girl named ONAYA brought them a hot coffee took almost 20m. My daughter very shy and politely said no ma'am I ordered a ice coffee....
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Author
FittingSeaDragon
Location
Houston, Texas
Service
Cons
- Employees
Reason of review
Poor customer service
0 comments
Mcdonalds in Truth Or Consequences East, New Mexico - Very slow and rude manager
I have been in line for 15 minutes and was told by the manager on duty there was nothing she could do about and That was just life in T or C NM.
Author
CertainShrimp420
Location
Truth Or Consequences East, New Mexico
Reason of review
Poor customer service
Loss
$100
2 comments
DON'T EAT AT THIS LOCATION!!! Unsanitary and disgusting!!! If I could give a negative rating I would!!! After ordering my food I went to the lady's room to wash my hands and what I saw was extremely disgusting. I saw a young female employee exit the smelly bathroom...
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It sounds like they have got some unsavory employees working at McDonalds.
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Author
PissedConsumer1587965
Location
San Diego, California
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I'm like Ellen Degenerate. I wanna eat a delicious taco while I put that Porche into fifth gear and put the pedal to the medal. I don't wanna eat no nut sauce covered McDonald...