McDonalds Reviews and Complaints
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11
ISSUES RESOLVED
4.1K
TOTAL REVIEWS
$1001.7M
CLAIMED LOSSES
$1.7M
AVG LOSS
340K
PAGE VIEWS
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Cons
- Customer service
- Service
- I did not like the customer service
Pros
- Proximity to my house
- Usually the food
- Most unprofessional
Latest review first
- Latest review first
- Most helpful reviews first
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Most Helpful
I HATE the new cups! They don't keep the ice from melting and it totally changes the taste of the tea and coke. BRING BACK THE STYROFOAM. I used to be able to keep a drink in the fridge for about 2-3 days and it was still the same delicious tasting tea or coke that...
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87 comments
Styrofoam is bad for the enviornment. Save the turtles
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Review
Product
Mcdonalds Drink
Reason of review
BRING BACK THE STYROFOAM
Preferred solution
BRING BACK THE STYROFOAM
McDonalds in Van Buren, New York - Don't buy the bigmac
Bought 2 bigmac meals haven't had one in while well I just couldn't believe how paper thin the burger has gotten it was like eating nothing but bread n sauce very dissapointed never again will I buy a bigmac
2 comments
Review
Pros
- Eating bologna sandwiches on stale bread better than mcdonalds
Cons
- Not enough beef
Reason of review
Not as described/ advertised
Loss
$19
Preferred solution
Full refund
Tags
McDonalds in Miami, Florida - Try Burger King. 2 for $4 is what you get and NO HASSLE.
We were OVERCHARGED in the amount of $2.14 and the young, black, female manager was very rude saying to my 84 yr old husband "you got what you ordered and that's the price". It was supposed to be BOGO mix or match for $4, we were charged $5.19 plus online it says hash browns were $1.09 and for 2 orders we were charged $2.58. The bill should have been $4+$2.18+tax we were charged biscuit $1+mc griddle $4.19+ 2 hash browns $2.58= $7.77 +tax 55c = $8.32. Rip Off.
Review
Cons
- Rude manager
- Pig ignorant and badly trained management
Reason of review
Pricing issue
Loss
$2
McDonalds - Try Burger King. 2 for $4 is what you get and NO HASSLE.
We were OVERCHARGED in the amount of $2.14 and the young, black, female manager was very rude saying to my 84 yr old husband "you got what you ordered and that's the price". It was supposed to be BOGO mix or match for $4, we were charged $5.19 plus online it says hash browns were $1.09 and for 2 orders we were charged $2.58. The bill should have been $4+$2.18+tax we were charged biscuit $1+mc griddle $4.19+ 2 hash browns $2.58= $7.77 +tax 55c = $8.32. Rip Off.
Review
Reason of review
Poor customer service
Loss
$2
Preferred solution
refund of the difference and an apology.
It twice i had a dispute with this same mcdonalds the first time was in the drive-thru i was in the line and a lady pulled to the side of the line and skip me and she made her order and i pulled to the window to explain what happened and the same manager i had the...
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1 comment
That's funny. I pictured you as being a white lady, until you mentioned the part about racism at the end.
I think that that manager would have treated you that way no matter race you were, because that is the McDonald's way.
You should have gotten a lawyer and sued McDonald's for that. I am sure that you could have received a six figure settlement.
Review
Cons
- Plastic piece in my soda
Reason of review
Damaged or defective
Preferred solution
Let the company propose a solution
Tags
McDonalds in Buffalo, New York - Complaints at one of restaurants
Was left on hold ! Fonally hung up ! Will no longer do budiness at McDons lk s !
1 comment
Review
Service
Mcdonalds Customer Care
Reason of review
Poor customer service
Resolved
Resolved: McDonalds in Union Township, Ohio - They suck
Yes McDonald's here in troy Ohio sucks because they have lousy employees they have lousy service and they also have lousy management that do not know how to run a store because they suck at their job they all ways mess up my order every time and they have horrible attitudes and I'm sick of it.And I had enough so the next time I go it will be the last time because their attitude sucks and I am starting to get very angry and trust me they do Not want to make me Angry. Not in a aggressive violent way No I just want to stress my point to these stupid idiots that don't know how to run a store so *** you.
1 comment
Review
Service
Mcdonalds Drive-through
Cons
- Inability to get orders correct multiple times
Reason of review
Poor customer service
Loss
$20
Preferred solution
Full refund
Tags
On Wednesday, November 13th, at approximately 2:00 PM, I went to the drive-thru at 4200 Hampton, and placed an order. When I got to the window to receive my order, an African-American male, wearing a shirt and tie, handed me my order, but said there was no coffee made,...
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4 comments
So, you don't have 5 minutes to wait for a cup of coffee but you do have time to ask for the magical manager who can solve all the problems and bring world peace. I'm guessing there's a lot more to this than you're will to tell us.
I'm quite sure you were an *** from the get go. If I didn't have 5 minutes to wait for coffee and some dude didn't want to refund my little pocket change, I would have left and then called back later,if I cared about said pocket change and that was the highlight of my day.
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Review
Reason of review
Poor customer service
Loss
$2
Preferred solution
Let the company propose a solution
McDonalds in Chicopee, Massachusetts - Avoid
I can not believe you sent my complaint to the manager I complained about!! I understand that she would find out about it and that is to be expected but for her to be the one to call me to solve the complaint?! Are you kidding?!! I want to speck to someone above her...preferably the franchise owner or regional manager. Very dissappointed....nothing solved...this is a joke. Will just avoid this McDonald's which is a shame because it is very convient for me and I was a frequent customer. But it seems maintaining customers is not a priority.
Review
McDonalds in Harrison, Indiana - McRibs they come here one time a year and can’t get them
Why the McDonald’s on walbash in terre Haute never have mc ribs sandwich this is the 2 nd time I when there in the last 2 week and they never have them but other places got them
1 comment
Review
Reason of review
Need someone in there to do the job
Update by user Nov 12
Will be calling my attorney if we dont come to a resolution of the situation. When I order food and have it delivered I expect great food.
McDonalds is probably ruined forever for me . And ate here everyday .
Original review posted by user Nov 12
Ordered nuggets ate the nuggets in the center found a dark...Review
Product
Mcdonalds Chicken Nuggets
Reason of review
Bad quality
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That's what is nice about the Big Mac: the paper thin patties. If you like thick burgers, order something else.
I like me a thick woman.