McDonalds Reviews and Complaints
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12
ISSUES RESOLVED
4.1K
TOTAL REVIEWS
$1001.7M
CLAIMED LOSSES
$1.7M
AVG LOSS
350K
PAGE VIEWS
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Ask a Question About McDonalds
Cons
- Customer service
- Service
- I did not like the customer service
Pros
- Proximity to my house
- Usually the food
- Most unprofessional
I HATE the new cups! They don't keep the ice from melting and it totally changes the taste of the tea and coke. BRING BACK THE STYROFOAM. I used to be able to keep a drink in the fridge for about 2-3 days and it was still the same delicious tasting tea or coke that...
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95 comments
I THINK THAT RONALD McDONALD SHOULD RUN FOR PRESIDENT AGAINST TRUMP. HE HAS THE BEST CHANCE OF WINNING OF ANY OF THE DEMOCRATIC CONTENDERS. HE WOULD MAKE A MUCH BETTER PRESIDENT THAN TRUMP.
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Review
Product
Mcdonalds Drink
Reason of review
BRING BACK THE STYROFOAM
Preferred solution
BRING BACK THE STYROFOAM
Terrible service I arrived at mc Donalds 4595 34st south Store #2166 12:04am I ordered 2 for 5 Big Mac and quarter pounder Another 2 for 5 quarter pounder and 10 piece nuggets 1 sprite 1sweet tea I get to first window to pay sat there for bout 10 to 15 mins no one ever...
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Review
Service
Mcdonalds Customer Care
Reason of review
Poor customer service
Preferred solution
Teach employees costumer service immediately
Tags
Paid for food not received | McDonalds review from Fishers, Indiana
I was heading to work and service was slow.The manager there treated me with disrespect and said he didnt care that I paid and didnt get his product.
1 comment
Review
Service
Mcdonalds Manager
McGriddle got McSmaller | McDonalds review from Englewood, Colorado
Got my fav McGriddle the other day and it looked like the size of a silver dollar. Same price though. Wow bring back the real size one and charge me more. I hate this downsizing crap and keep the prices up. Will not buy another till regular size is back. This cant keep happening youll get nothing for $3 bucks stinks
1 comment
Review
Hello, My name is Eric and on today January 9 2020, I was visiting the McDonald store 341 S Vermont near 4th st in the Los Angeles area, store #1871. I was on my computer doing my work online as I always do. After being engaged in my work, I realized that I had been...
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2 comments
You see, they probably have had a problem with vagrants going into their "restaurant" and just ordering a $1 soda and then just loitering there for hours. They have to have the seats available for people who want to sit down and eat their meal at one of the tables. If they didn't crack down on it, pretty soon the place would look and smell like it was a drop in center for the homeless.
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Review
Service
Mcdonalds Manager
Pros
- Latinos only
Cons
- No blacks welcome
Reason of review
Not as described/ advertised
Preferred solution
Let the company propose a solution
Tags
Never recommended | McDonalds review from Manhattan, New York
Update by user Jan 14
It's not like that I didn't buy anything, I bought a drink then I sit here. It's very insulting.
Original review posted by user Jan 14
Blue color t shirt 1 lady, she is so mean , I spend minimum $10 everyday in this location ( 541 6th ave newyork ny 10011) , I never notice that outside food is not allowed here, but the way she telling me to not to eat the food over here its insulting , you have no rights to insult any one.Review
Cons
- Unprofessional
Reason of review
Poor customer service
Preferred solution
I need apology.
Complaint against store | McDonalds review from Southwest Orange, Florida
Give me a paid meal from the store
Review
Service
Dating Complaints Review Listing
Reason of review
Bad judgement
Loss
$25
Preferred solution
The mgr to be talked to
Tags
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerStay away from this McDonald's!!!! | McDonalds review from Nunda, Illinois
I was just berated by a McDonald's employee who came outside and verbally attacked me while in line at the drive-thru at the McDonald's located at 230 State Rte 31 in Crystal Lake, IL 60014. Then when I went to the window to complain and asked for the restaurant's manager, some guy who wasn't even the manager (found out later) tried to unsatisfactorily handle my incident. I was appalled that something like this could ever happen at a McDonald's. Most McDonald's have great customer service, but this one must have extremely poor management or ownership???
Review
Service
Mcdonalds Customer Care
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Puky 80s music | McDonalds review
This is the Mcdonalds at 911 E street near the E street cinema. It is reasonably clean, and has good hours. Trouble is they honestly believe these FBI joes love 80s music. And they play this old sexed up rock (bruce springstein, britney spears, fleetwood mac, olivia newton john) LOUD. So loud you cant hardly filter it out if you want to listen to your own music or read. To keep our heads in Mcstupefied they dont even use the CNN cable anymore. I mean they did during the Mueller investigation. I would tell them to turn it down but the staff thinks this is great Amerigo music! 
4 comments
Review
Service
Mcdonalds Customer Care
Pros
- Low prices
- Attracts tourists
- Sit and relax
Cons
- Obnoxious customers
Reason of review
loud obnoxious music
Loss
$10
Preferred solution
Quarter volume will do
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAsk question | McDonalds review from District 1, Mississippi
Update by user Jan 10
Her attitude was like she wanted to help me,like my question was the only thing that mattered in the world. Now that's Customer Service!
Update by user Jan 10
The representative was very helpful and friendly.
Original review posted by user Jan 10
Question was answered.Mcadonald gift cardsReview
Product
Mcdonalds Gift Card
Pros
- Value
- Nice place
- There are several to choose from in great locations
Cons
- Complicated kiosk
Reason of review
Good customer service
Tags
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If you have food allergies avoid eating there | McDonalds review
Thursday Jan.9, 2020. Order number 1204. I Order a couple of things. One was for Big Mac no lettuce No pickle due to food allergies. Sticker on. The box says this. Inside the box different has lettuce and pickles, if the child or person was blind or not paying attention to what was going into their mouth there could be deadly reaction.Food allergies can be deadly companies need to pay attention. Called told the can give my money back for Big Mac I would have to bring receipt and item.Lets not forget the time to drive back, gas and the consumer not supposed to be pissed. They should at least refund the whole order, not just the one item. They should give thanks that nobody died from there careless mistake.
2 comments
Review
Product
Mcdonalds Big Mac Hamburger
Cons
- Dont pay attention to food allergies
Tags
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PLEASE BRING BACK THE FRENCH-FRIES THAT WERE MADE IN THE BEEF TALLOW.--- JUST LIKE THEY USED TO HAVE BACK IN "THE GOOD OLD DAYS". -- THANK YOU KINDLY.