McDonalds Reviews
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TOTAL REVIEWS
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PAGE VIEWS
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ISSUES RESOLVED
McDonalds Reviews
New Reviewer
I HATE the new cups! They don't keep the ice from melting and it totally changes the taste of the tea and coke. BRING BACK THE STYROFOAM. I used to be able to keep a drink in the fridge for about 2-3 days and it was still the same delicious tasting tea or coke that...
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111 comments
PissedConsumer2028994
#2028994
This websitesucks the big bone
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ID
Location
Newport, Kentucky
Product
Mcdonalds Drink
Reason of review
BRING BACK THE STYROFOAM
Preferred solution
BRING BACK THE STYROFOAM
New Reviewer
Hadn’t really poor service we were afraid to eat the food after we got it because we didn’t know if they spit in it or something so ignorant
McDonald's food has lost its quality we went to get cheeseburgers the cheese was it melted and two of them did not even have cheese on them we are in Pocatello Idaho ring review
ID
Preferred solution
Apology
New Reviewer
Over charge
I bought one coffe today,7/31 and i was charged on my American Express for $1.96. This is the second time. I talked to shift mgr and he didnt know why my credit card was charged $1.96. I have the receipt:restaurant =#1296 Seq#006179 Majid Noroozi 626-500-**** I called my American express and i was told it is the merchant who charged me $1.96. The correct charge should be $.96 cent
ID
Location
Alhambra, California
Preferred solution
Price reduction
New Reviewer
Ordering online payment problems
I placed an online order. Did not get order. Could not get a refund. Customer service numbers do not work
ID
Location
Decatur, Alabama
Loss
$26
Preferred solution
Full refund
Rude hardable
Was very rude put us out saying they was closed at 5pm I will never eat there again please reset up your store
ID
Location
Charlotte, North Carolina
New Reviewer
Didnt get all my food and would not honor what was told
I went to McDonalds in Brunswick i didnt get all the food in the meal i called the manager took my name and number and said she would give me free meal when i went back they said they have no record of it and couldn't honor it because i have no receipt and it wasn't in the computer well for one they don't give you a receipt most of the time so that doesnt help
User's recommendation: Make sure you get a receipt and check your bags before you leave.
1 comment
ID
Preferred solution
Price reduction
New Reviewer
MCds has not paid when they said I would be paid. It has been 3 weeks
I have not been paid for hours from 2 weeks ago. I dont want to work for McDonalds because I was not treated with respect by certain employees. Also I have not been paid in time
User's recommendation: McDonald’s waits too to pay then I was told I check SHOULD be here next week. That would make 3-4weeks without getting paid.
ID
Location
Foley, Alabama
New Reviewer
Hours of opperation
Went to place order at Mcdonalds drive through at 2154 order taker told me sorry were closed. Yet had a line and not even 2200. Mcondalds off gratiot and masonic Roseville mi
User's recommendation: Stay open to hours.
ID
Location
Roseville, Michigan
Cons
- Horrible service
Preferred solution
Apology
New Reviewer
Unhappy stockholder
Store on Indiantown Road ran poorly multiple problems there multiple times kids running the store texting on their phones closing window when ignoring customers out-of-control complaint multiple times will be forced to sell my stock if it doesnt get fixed get fixed
2 comments
ID
Location
Orlando, Florida
Preferred solution
Address poorly ran mc donalds
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New Reviewer
Not happy.
No orange juice ever. The card machine never works the food is always cold. The employee are rude in Austell Road. In Georgia
User's recommendation: Don't ever order from McDonald's.
ID
Cons
- Everything especially the drive-thru
- Leaving mcdonalds after waiting 45 mins for food
- Nasty service
Preferred solution
The orange fixed and better service
Bad employees
They are constantly parking in handicap spaces to run in and pickup orders no concern for people like me that need those spaces
ID
Location
Wichita, Kansas
Bad service
Went to McDonalds like I usually do ordered a Frappe which is so hard to get and get right. I use my app every time because I order Frappes regular to get rewards. I sat in line 20 minutes got to the window to get my order only to be told they couldnt fulfill my order correctly and I lost my rewards because they couldnt refund me. The manager couldnt or did not know how to accommodate me. This happens all the time. Its the worst fast food.
User's recommendation: Find a better place to go eat.
ID
Location
Decatur, Georgia
Complaint.
I feel bad for the girl working, she seemed very stressed out and could tell it was a rough night. Our chicken nuggets were barely warm, the french fries were not warm and limp. That is all I ordered. Over 8 dollars for 10 piece nuggets and soggy fries. We even waited over 13 minutes for fresh fries. That's how we found our nuggets to be barely warm. We thought we would share our nuggets while waiting for our fries. Our fries never ended up coming. I ended up driving off.
User's recommendation: this McDonald's needs help, so sad.
ID
Location
Peru, Indiana
New Reviewer
To report a manager
I work at a mcdonalds and have never been sent home for bad behavior until there was a new manager named tammy who had been on me ever since i got there she was also the reason one of my fellow employees quit i was going i call hr to give a complaint
1 comment
ID
New Reviewer
Always wrong order
I order a Double Quarter pounder deluxe w cheese meal w no pickle no musturd. Got w musturd and onion an ketchup only. Asked for ketchup and got none. 1 napkinn/a. Got a med sprite.
ID
Loss
$10
Preferred solution
Deliver product or service ordered
New Reviewer
Resolved: Someone is trying to steal my account
Update by user Jul 26, 2021
Add all the missing points to my account and train the workforce to not be rude to me. Thanks.
Original review posted by user Jul 26, 2021
My email is andrewmcnair1@***.com or andrewmcnair1@***.com Either email goes to the same place but somebody is trying to steal the first one and they have their name attached to my phone or my app. I need to get her off my account. Resolved
ID
Location
Palmer, Alaska
Cons
- Just totally rude and suck
- Slow services
- Manager is very unqualified
Loss
$50
Preferred solution
My app corrected and an Acknowledgment from this McDonald’s because they are extraordinarily rude to me and Palmer every single time I go there and this is the town that I live in.
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Check your order BEFORE you leave... Problem solved.