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3.9
Details
I HATE the new cups! They don't keep the ice from melting and it totally changes the taste of the tea and coke. BRING BACK THE STYROFOAM. I used to be able to keep a drink in the fridge for about 2-3 days and it was still the same delicious tasting tea or coke that...
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87 comments
Zeety
#1773967

Styrofoam is bad for the enviornment. Save the turtles

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Review
#1205627 Review #1205627 is a subjective opinion of poster.
Product
Mcdonalds Drink
Reason of review
BRING BACK THE STYROFOAM
Preferred solution
BRING BACK THE STYROFOAM
News bulletin: Here in Maine my local McDONALD'S HAS DROPPED NEWMAN"S OWN ORGANIC COFFEE . Now after 25 years of selling specialty coffee (I now own a window cleaning company), I have developed a knack for knowing quality. Getting a cup of Newman's Own Organic Coffee...
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76 comments
Anonymous
#1775485

Coffee is not good any more .Cant drink it . We are daily customers . If its not broke don't fix it Sorry back to Timmys

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Review
#484213 Review #484213 is a subjective opinion of poster.
2.5
Details
McDonalds - Awfully disrespectful
McDonalds - Awfully disrespectful
McDonalds - Awfully disrespectful
McDonalds - Awfully disrespectful
McDonalds - Awfully disrespectful
McDonalds - Awfully disrespectful
McDonalds - Awfully disrespectful
McDonalds - Awfully disrespectful
McDonalds - Awfully disrespectful
McDonalds - Awfully disrespectful
I attempted to place an order at the front counter at a local restaurant and was denied service because I was wearing a hooded sweatshirt. I understand that this policy is legal but it wasn't displayed at all inside of the restaurant. So i was oblivous to the fact and...
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2 comments
Anonymous
#1584323

Well, you should have told them that the reason that you were wearing a hooded sweatshirt was because they keep it so ice cold in their "restaurants" that they always have you shivering like you're on the slopes of Aspen, Colorado, so this time you made sure that you put on some warm clothes to wear so you could enjoy your meal without being so cold.

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Review
#1384550 Review #1384550 is a subjective opinion of poster.
Service
Mcdonalds Customer Care
Reason of review
Poor customer service
McDonalds - POOR FOOD QUALITY!!!
McDonalds - POOR FOOD QUALITY!!!
McDonalds - POOR FOOD QUALITY!!!
McDonalds - POOR FOOD QUALITY!!!
McDonalds - POOR FOOD QUALITY!!!
MCDONALDS - ROEBUCK / #7143 ( 218 Gadsden Hwy Birmingham, AL 35235), I HIGHLY RECOMMENDED THAT YOU CHECK YOUR ORDER “BEFORE” YOU LEAVE!!! WHY? I went to this McDonald’s (drive-thru) and ordered from breakfast menu a #1 (Egg McMuffin Meal). The FIRST picture is of my...
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1 comment
Anonymous
#1729411

It looks like the samwitch in the second picture had a bite taken out of it by "The Hamburglar".

Review
#1615623 Review #1615623 is a subjective opinion of poster.
Cons
  • Poor food quality and complete lack of customer service
Reason of review
Bad quality
1.0
Details
McDonalds - Slip on mopped floor/ no wet floor sign
McDonalds - Slip on mopped floor/ no wet floor sign
McDonalds - Slip on mopped floor/ no wet floor sign
McDonalds - Slip on mopped floor/ no wet floor sign
McDonalds - Slip on mopped floor/ no wet floor sign
McDonalds - Slip on mopped floor/ no wet floor sign
So I was in the store Monday around 1pm in ny, ny on 8th ave between 34th and 35th and after eating I get up to leave and slip and smash the floor. My knee is bruised and cut in 2 places but not broken. However my iPad bro that was in my book bag and cellphone in my...
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2 comments
Anonymous
#1708743

You have issue watching where you are walking they owe you nothing. The reason that a lawyer won't take your case is because they know that you are in the wrong and were careless.

Learn how to be more careful. Mcdonald's is not required to replace the items you broke because you were not careful.

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Review
#1410008 Review #1410008 is a subjective opinion of poster.
Service
Mcdonalds Customer Care
Reason of review
Poor customer service
Featured
McDonalds - Happy meal not so happy
McDonalds - Happy meal not so happy
McDonalds - Happy meal not so happy
McDonalds - Happy meal not so happy
McDonalds - Happy meal not so happy

Update by user Oct 14, 2018

The guy I believe to be the manager did not even apologize just asked when we came through the line an where is the receipt

Original review posted by user Oct 14, 2018

Angry So we went to McDonald’s for my 1 year old son, at 10:06 on Saturday 10/13/2018. We went for a happy 4 peace Chicken Nugget Happy meal...
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11 comments
Anonymous
#1658061

I think that many of McDonald's customers are "A Few Fries Short Of A Happy Meal"

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Review
#1381154 Review #1381154 is a subjective opinion of poster.
Product
Mcdonalds Happy Meal Combo Meal
Reason of review
Bad quality

McDonalds in Grandville, Michigan - Worst experience at any McDonald’s at Restaurant #36302

1.0
Details
McDonalds - Worst experience at any McDonald’s at Restaurant #36302
McDonalds - Worst experience at any McDonald’s at Restaurant #36302
McDonalds - Worst experience at any McDonald’s at Restaurant #36302
I bought a coffee at the 44th St Grandville Mi McDonald’s. The gave me old coffee and charged $1.99 for a large. I didn’t notice the cost until looking at my bank statement. I did let the know the coffee was very old and I wanted a newer cup. I have never paid that much for a cup of coffee. The restaurant was very messy behind the counter..
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Review
#1633515 Review #1633515 is a subjective opinion of poster.
Product
Mcdonalds Coffee
Pros
  • Good coffee at most
  • Good coffee
Cons
  • Value
Reason of review
Bad quality
Loss
$2
Preferred solution
Full refund
Tags
  • Bad Quality Dont Get Order Correct
3.2
Details
McDonalds - Horrible food service
McDonalds - Horrible food service
McDonalds - Horrible food service
I asked for extra tartar sauce on my Filet O Fish. I received a burned Filet with an obscene amount of tartar sauce all over the sandwich. Presentation is everything to me and this is lazy and trifling. Lucky for this store I wasn't the one shopping them. This is...
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1 comment
Anonymous
#1727854

It looks like Ron Jeremy or John Holmes made that disgusting samwich! They've done that to me lots of time before, only I had specifically asked for NOT TARTAR SAUCE on mine.

And I agree with you that presentation is everything. McDonald's employees present themselves as being just a bunch of goofing off kids who think that screwing with people's food is a joke.

Now I do patronize them occasionally, but haven't been back in a couple of weeks ever since they served me up a couple of gross Sausage and Egg McMuffins. not only did they taste gross, but they looked gross before I even tasted them.

Review
#1611995 Review #1611995 is a subjective opinion of poster.
Product
Mcdonalds Filet O Fish Sandwich
Cons
  • Customers service or food
Reason of review
Bad quality
Loss
$11
Preferred solution
Let the company propose a solution
Tags
  • Filet O Mess Sandwich
1.0
Details
McDonalds - Bad food and service
McDonalds - Bad food and service
McDonalds - Bad food and service
McDonalds - Bad food and service
On 2/9/19 at 6:48pm we made a stop to the Mcdonalds on N56 W15475 Silver Spring Rd., Menomenee Falls, WI 53051. There were no cars in drive thru besides my car and the one before mine. Upon ordering, we had to wait for our order. The wait wasn’t the issue. We’re happy...
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3 comments
Anonymous
#1643830

Correct, you should cook at home. Better in all ways.

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Review
#1468251 Review #1468251 is a subjective opinion of poster.

Contact McDonalds Customer Service

Mailing Address:
McDonald's Corporation
2111 McDonald's Dr
Oak Brook, IL 60523
United States
Phone:
(800) 244-6227
All McDonalds Contacts

McDonalds Products and Services Reviews

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McDonalds in Canton City, Ohio - Really bad service!!

McDonalds - Really bad service!!
McDonalds - Really bad service!!
McDonalds - Really bad service!!
Hello! We went through the drive thru. Our food was cold. Got the big mac box. Fries were cold and hard as a rock. Didn't give us any sauce for nuggets. Big mac was hard. And barley any burger on it !! Wife got 2 burritos told them what kind of sauce. Didn't get any! Here's a picture of big mac!! It was nasty!! Won't be going back there!!!!
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1 comment
Anonymous
#1766306

WHERE'S THE BEEF ???

Review
#1678681 Review #1678681 is a subjective opinion of poster.
Product
Mcdonalds Big Mac Hamburger
Pros
  • Normally great service
Reason of review
Bad quality
Loss
$19
Preferred solution
Let the company propose a solution
Tags
  • badly trained employees