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Paid for food not received | McDonalds review from Fishers, Indiana

1.0
Details
I was heading to work and service was slow.The manager there treated me with disrespect and said he didnt care that I paid and didnt get his product.
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1 comment
Anonymous
#1808650

PLEASE BRING BACK THE FRENCH-FRIES THAT WERE MADE IN THE BEEF TALLOW.--- JUST LIKE THEY USED TO HAVE BACK IN "THE GOOD OLD DAYS". -- THANK YOU KINDLY.

Review
#1761820 Review #1761820 is a subjective opinion of poster.
Service
Mcdonalds Manager
1.0
Details
Hello, My name is Eric and on today January 9 2020, I was visiting the McDonald store 341 S Vermont near 4th st in the Los Angeles area, store #1871. I was on my computer doing my work online as I always do. After being engaged in my work, I realized that I had been...
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2 comments
Anonymous
#1807389

You see, they probably have had a problem with vagrants going into their "restaurant" and just ordering a $1 soda and then just loitering there for hours. They have to have the seats available for people who want to sit down and eat their meal at one of the tables. If they didn't crack down on it, pretty soon the place would look and smell like it was a drop in center for the homeless.

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Review
#1761537 Review #1761537 is a subjective opinion of poster.
Service
Mcdonalds Manager
Pros
  • Latinos only
Cons
  • No blacks welcome
Reason of review
Not as described/ advertised
Preferred solution
Let the company propose a solution
Tags
  • Unprofessional
  • Hateful
  • Resign
  • Fired

Never recommended | McDonalds review from Manhattan, New York

1.0
Details

Update by user Jan 14

It's not like that I didn't buy anything, I bought a drink then I sit here. It's very insulting.

Original review posted by user Jan 14

Blue color t shirt 1 lady, she is so mean , I spend minimum $10 everyday in this location ( 541 6th ave newyork ny 10011) , I never notice that outside food is not allowed here, but the way she telling me to not to eat the food over here its insulting , you have no rights to insult any one.
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Review
#1761484 Review #1761484 is a subjective opinion of poster.
Cons
  • Unprofessional
Reason of review
Poor customer service
Preferred solution
I need apology.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Stay away from this McDonald's!!!! | McDonalds review from Nunda, Illinois

1.0
Details
I was just berated by a McDonald's employee who came outside and verbally attacked me while in line at the drive-thru at the McDonald's located at 230 State Rte 31 in Crystal Lake, IL 60014. Then when I went to the window to complain and asked for the restaurant's manager, some guy who wasn't even the manager (found out later) tried to unsatisfactorily handle my incident. I was appalled that something like this could ever happen at a McDonald's. Most McDonald's have great customer service, but this one must have extremely poor management or ownership???
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Review
#1759348 Review #1759348 is a subjective opinion of poster.
Service
Mcdonalds Customer Care
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
Verified Buyer

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

1.0
Details
Did not honor my coupon - McDonalds review
Did not honor my coupon - McDonalds review

Update by user Jan 05

They need to learn how to honor coupons or don't give them out when you pay for your orders

Original review posted by user Jan 05

I have a McDonald's coupon it is from y'all when you do a survey that says buy one item get 1 equal or lesser value okay for free they did not honor my coupon and that is the one...
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4 comments
Anonymous
#1800191

And don't forget that McDonald's excepts Booger King coupons at all of it's "restaurants". ----- "Hello!

Welcome to McDonald's!

What are you gonna have?" --- "I'd like to talk to a manager please. I take exception to the homeless gentleman sleeping in my regular seat over there."

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Review
#1752234 Review #1752234 is a subjective opinion of poster.
Pros
  • Usually quick and easy
  • Selection of items
  • Usually the food
Cons
  • Manager not helpful
  • Marsha the supervisor was rude and embarrassed my family
Reason of review
I want mine and my husnands refund
Loss
$16
Preferred solution
Full refund
Tags
  • extra
  • poor
Verified Buyer

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Cold food, so much garbage in the Resturant. Literally a dumpster. See my photos! | McDonalds review

1.0
Details
Cold food, so much garbage in the Resturant. Literally a dumpster. See my photos! - McDonalds review
Cold food, so much garbage in the Resturant. Literally a dumpster. See my photos! - McDonalds review
Cold food, so much garbage in the Resturant. Literally a dumpster. See my photos! - McDonalds review
Cold food, so much garbage in the Resturant. Literally a dumpster. See my photos! - McDonalds review
We were served cold burgers, the cheese couldnt even melt. The fries were also cold and dried up.
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Review
#1748223 Review #1748223 is a subjective opinion of poster.
Service
Mcdonalds Sanitary Conditions
Pros
  • Usually good place to eat for fast
  • Fast food
  • Normally great service
Reason of review
Bad quality

They service very slow in ronkonkoma ny they manger aren't friendly or helpful | McDonalds review

1.0
Details
Service to slow manager aren't helpful and after mistakes just change it no sorry or free bi
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1 comment
Anonymous
#1798647

Do WHAT??????

Review
#1746166 Review #1746166 is a subjective opinion of poster.
Pros
  • Location
  • Pissed off consumer for giving me courage to stand up for myself
Cons
  • Manager angelica grados
Reason of review
Poor customer service
Loss
$45
Preferred solution
Full refund

Go to another fast food restaurant | McDonalds review from Cheyenne, Wyoming

1.0
Details
Poor and rude customer service experience.....we went through the drive thru on Christmas Eve and not only was half our order missing the young man at the drive thru was rude!! I called when I realized some of our food was missing and spoke to a shift leader named Will.....He told me the guys name was Steven and he'd have the manager call me....that was 5 days ago and still NO phone call. There should be ZERO tolerance for this behavior and lack of professionalism!! Wendy's will be our go to restaurant now. SHAMEFUL to say the least Oh and I do have the receipt to proof our purchase.
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Review
#1745337 Review #1745337 is a subjective opinion of poster.
Service
Mcdonalds Drive-through

BAD CUSTOMER SERVICE | McDonalds review from Antioch-Pittsburg, California

1.0
Details
The manager was rude. I received poor services, also she used racist slur at me. Would like to speak with someone regarding her behavior, totally unacceptable, she refused to return my money, because I bought gift cards and she stated that they could not be refunded or retuned gift cards, very upset...
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Review
#1741776 Review #1741776 is a subjective opinion of poster.
Service
Mcdonalds Manager
Cons
  • Poor management
  • Attitute of employees and the treatment
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
Let the company propose a solution

Contact McDonalds Customer Service

Website:
Mailing Address:
2111 McDonald's Dr
Oak Brook, IL 60523
United States
Phone:
(800) 244-6227
All McDonalds Contacts

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Flie aren't good they make me wait more 15 minutes | McDonalds review from Brookhaven, New York

1.0
Details
People aren't friendly with kids
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2 comments
Anonymous
#1796006

I agree with you. Flies aren't good.

Especially when they are flying around inside of a fast food "restaurant". You should have asked them for a refund and you should have reported them to the Health Department.

Anonymous
#1802657
@Anonymous

Roaches in "Restaurant" = .R.E.F.U.N.D. ------ (also refund is in order in any to-go or delivery orders containing roaches)

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Review
#1741637 Review #1741637 is a subjective opinion of poster.
Service
Mcdonalds Manager
Cons
  • Terrible service 17 min at window for cold food
  • Need more helpful
Reason of review
Poor customer service
Loss
$20