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McDonalds in Saint Paul, Minnesota - Don’t expect help for Porcia in the store # 3617. Very rude.

3.9
Details
Waiting for follow up ABOUT MY CALL. Paid for my drink and didn’t want to give it to me. I’ve had a long day and I wanted to grab a drink and go home. Got my change and no receipt. Porcia told me if I had no receipt she wouldn’t give me the drink I PAID for. I said I wasn’t leaving until I got it. She said she’d call the police if I didn’t leave AFTER they had my money. She finally did give it to me. I told her she needed to apologize. She said she wasn’t going to let me tell her what to do. Very rude. Poor skills. Really ticked me off.
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Review
#1704056 Review #1704056 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Porcia needs to apologize for saying she wouldn’t help me after I paid for my item.
3.7
Details
First off, I have always considered McD's the best of all the rest. I visit Mcd's anywhere from 3-5 times per week, probably for the last 30yrs. And unless traveling out of my immediate area, I frequent the one nearest me on 4264 Washington Rd, Evans GA. Near the...
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1 comment
Anonymous
#1767497

Ronald McDonald 's time is so valuable, that if he was walking down the street and stopped to pick up a bag containing $36,000 in one hundred dollar bills, he'd be losing money. McDonad's makes $36,000 every second, what the flock do they care about your lifetime spending of 36 grand?

Review
#1689069 Review #1689069 is a subjective opinion of poster.
Service
Mcdonalds Customer Care
Pros
  • Usually good place to eat for fast
Cons
  • Very rude and
Reason of review
Poor customer service
Preferred solution
honor the coupon

McDonalds in Upper Gwynedd, Pennsylvania - No chicken tenders

3.6
Details
we have gone to store #6918 and my wife try to order the chicken tenders only to be told they are all out. this was the second time in 3 weeks. I ask the person at the window if this was something they did not carrier. was told no we just keep running out.
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Review
#1677045 Review #1677045 is a subjective opinion of poster.
Service
Mcdonalds Customer Care
Reason of review
Order processing issue
Preferred solution
Let the company propose a solution

McDonalds in Sterling Heights, Michigan - Question

4.2
Details
I go to mc.donald’s every morning they stop selling egg white delight..that was my favorite breakfast..are you goin to start back selling them again ..
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Review
#1668275 Review #1668275 is a subjective opinion of poster.
Pros
  • Egg white delight
Cons
  • Good services
Reason of review
Order processing issue
Loss
$4
Preferred solution
Start back selling egg white delight
3.7
Details
I want my money back. And something needs to be done at that store. There’s always problems
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1 comment
ImportedPolarBear851
#1743247

Unless you return the food you are not entitled to get your money back. If you had no issue eating the food, you should have no issue paying for it.

Review
#1645466 Review #1645466 is a subjective opinion of poster.

McDonalds in Hamilton, Ontario - Big Mac Meal

4.0
Details
The buns used for the new Big Mac are terrible. They change the taste of the burger. Customers should get a choice of buns when ordering. I was very disappointed with the changed taste. It is not my favourite burger now. Pretzel buns do NOT work on a classic. If it aint't broke, don't fix it. Too bad a bunch of inexperienced consultants with too little understanding ruled the day. The world did not start when they were born. What a dumb thing to do.
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Review
#1642470 Review #1642470 is a subjective opinion of poster.
Pros
  • Usually fast service
Cons
  • Poor decision in head office
Reason of review
Bad quality
Preferred solution
Let the company propose a solution
3.9
Details
My Big Mac never looks like the commercials or your pictures.
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1 comment
Anonymous
#1738465

Food designers as they are called make 6 figure incomes to produce these pictures and ads. They get so much money due too their ability to produce food ads an photos that do not violate any rules or laws. It is just the way it is.

Review
#1635321 Review #1635321 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
Preferred solution
Let the company propose a solution

McDonalds in Longwood, Florida - Blocked out of McD app

4.1
Details
Met w/Carlos @ McD CTC location on the app issues- said he would take back my comments but could not guarantee anything would be done about the app time use removal request, especially when traveling. If not, there will continue to be some very “pissed off” customers that will go elsewhere for their burgers & fries!
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Review
#1634573 Review #1634573 is a subjective opinion of poster.
3.5
Details
I ordered Fish sandwich extra tarter sauce it was none ordered Big Mac no onions a pile of them nuggets were hard like they’ve been out for awhile fries were fresh an hot
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1 comment
Anonymous
#1735588

You should be refunded double your money back. Plus, they should make the food over for done right. That would be the only fair thing to do.

Review
#1628250 Review #1628250 is a subjective opinion of poster.

Contact McDonalds Customer Service

Mailing Address:
McDonald's Corporation
2111 McDonald's Dr
Oak Brook, IL 60523
United States
Phone:
(800) 244-6227
All McDonalds Contacts

McDonalds Products and Services Reviews

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McDonalds in Prattville, Alabama - Drive thru experience

4.3
Details
Waited in the first lane drive thru, second order window had no cars. Was told to hold and 4 cars come to the second menu window and they took all their orders before mine. They did it on purpose probably watching through the cameras laughing it was obvious.
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Review
#1615286 Review #1615286 is a subjective opinion of poster.
Service
Mcdonalds Drive-through