Today i went to mcdonalds and purchased items , i also had the free monopoly coupons i wanted to use . Long story short the staff at the window swiped my card before i could give her my coupons , to also note i told the cashier over the intercom i wanted to use the coupons .
When we got the the window the cashier swiped my card before entering in my coupons . She argued with me and she refused multiple times to give me A refund for my order, since i had decided i did not want my order anymore due to her attitude . After asking for my refund she told me no , and said " should have gave me the coupons first *** with an attitude, then slammed the window shut in my face as i was still talking .
I called the store and talked to a manager where i was still not refunded . I also wanted to clarify if a costumer ask for a refund they are entitled to it no matter the refund .
Product or Service Mentioned: Mcdonalds Cashier.
Reason of review: Poor customer service.
Monetary Loss: $8.
Preferred solution: Full refund.
Mcdonalds Cons: Dirty service.