I had organize my younger daughters birthday in one of the mcdonalds restaurants in Ahmadabad, Gujarat, India hoping it would be a memorable event but to my surprise the burger served had stale taste and was not of mcdonalds standards. I faced the following issues.
1 Burger served in the birthday package was spoilt.
2 Birthday baby gifts were not given at all.
3 The decor was not as per the mcdonalds printed leaflet.
4 No caps no gifts to the game winners as promised by mcdonalds printed leaflet.
I need a resolve from mcdonalds for messing up my daughters birthday party, please also explain why the gifts and other committed stuff is not given without asking, if your leaflet print claims to offer certain services why should the customer need to beg to get what he has paid for.
Product or Service Mentioned: Mcdonalds Burger.
Reason of review: Bad quality.
Preferred solution: Let the company propose a solution.
Mcdonalds Pros: Event handler.
Mcdonalds Cons: Burger quality, Stale burger, Watery coke, No birthday gifts, No birthday decor.