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It twice i had a dispute with this same mcdonalds the first time was in the drive-thru i was in the line and a lady pulled to the side of the line and skip me and she made her order and i pulled to the window to explain what happened and the same manager i had the...
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1 comment
Anonymous
#1779328

That's funny. I pictured you as being a white lady, until you mentioned the part about racism at the end.

I think that that manager would have treated you that way no matter race you were, because that is the McDonald's way.

You should have gotten a lawyer and sued McDonald's for that. I am sure that you could have received a six figure settlement.

Review
#1709307 Review #1709307 is a subjective opinion of poster.
Cons
  • Plastic piece in my soda
Reason of review
Damaged or defective
Preferred solution
Let the company propose a solution
Tags
  • Very Racist Manager

McDonalds in San Antonio West, Texas - Store #6280 manager

I just experienced the worst service at store #6280. I received the wrong order at the drive thru. I got off and spoke to the manager who was very disrespectful and hostile as well as confrontational. She acted like if them messing up my order was my fault . They did not want to give me The right order after awhile . The cleaning associate started confronting me as well. I felt very unsafe. The manager did not want to give me her name or corporate number. I felt very unsafe. They did not apoligize . They yelled at me and disrespected me. This is the worst guest service I have ever experience. I was yelled at. 10/23/19 10:19pm Store #6280 KS#13 Order#21
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1 comment
Anonymous
#1766865

I'm fed up with McDonald's!........Burger King, here I come!

Review
#1688570 Review #1688570 is a subjective opinion of poster.
Service
Mcdonalds Manager
1.9
Details
I went in to McDonald’s on Main Street in Cabot ar At 730 am. (I’ve been going there for about 2 weeks. I would think you staff would’ve had the Machine on and ready? When I asked the gentleman “ why it wasn’t on”? His reply was “that it was being faded out? I’ve been...
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Review
#1673684 Review #1673684 is a subjective opinion of poster.

McDonalds in Southwest Dallas, Texas - Coffee was wasted on my lap by emplyee

My leg is burned and noine helped me
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Review
#1665688 Review #1665688 is a subjective opinion of poster.
Service
Mcdonalds Drive-through
Reason of review
Bad quality
Preferred solution
Let the company propose a solution

McDonalds - YES.... Orange texas

1.9
Details
Every morning I go to Mcdonalds, My food is so bad I can not eat it. I love your breakfast. I know you have a high turn over of people. But after 3 times I decided to make a complaint..This morning I ask for sweet tea and a breakfast burrito. My tea was not sweet. But the burrito had just. I live 5 miles. I went through the drive in.... this i my third time off reciving bad service
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1 comment
Anonymous
#1762568

Orange you glad that you live in America, where there are a whole slew of fast food joints, all within a stone's throw of one another. May I suggest carrying your assets to Booger King, or one of the other places serving breakfast nearby?

It sounds like you cain't do any worse than what you are getting now.

I thought that everything was supposed to be "Bigger & Better" in Texas. Maybe you should cross over the border and get your breakfast at one of the fast food places in Louisiana next time.

Review
#1664579 Review #1664579 is a subjective opinion of poster.
Service
Mcdonalds Drive-through
Pros
  • Cleanliness and staff
  • Food quality
Cons
  • Breastfast has been horrible
  • Horrible cook
Reason of review
Bad quality
Loss
$8
Preferred solution
Full refund
You guys really need to sale lunch at 10:30am in Amarillo and Canyon, TX. Kindergarten’s go to lunch at 11:00am. Us moms all need time to go get the food and be at the school by 10:55am to eat lunch with all little ones. The kids are all ways asking for McDonld’s, but...
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Review
#1664546 Review #1664546 is a subjective opinion of poster.

McDonalds in Dallas, Texas - Bout a drink came back with same cup ask for some ice had to buy another drink to get some ice

Why would I want to spend my money in a place that can't even give me a cup of ice why should I have to buy another drink to get ice for the first one?
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Review
#1661195 Review #1661195 is a subjective opinion of poster.
I just need to talk to someone
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2 comments
Anonymous
#1751124

my friend Monica has the same problem. She's learning to cook at home using extra lean bacon.

Doesn't matter if the crumbs drop on the floor she just eats that too. The staff have to teach her to wash the dishes properly then put them away.

After all that hard work cooking for herself or a girlfriend she needs to go out for a smoke. She's trying to cut back on the smoking a little.

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Review
#1658694 Review #1658694 is a subjective opinion of poster.
Pros
  • Usually the food
Cons
  • Attitude of workers
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered
Tags
  • Refund Not Issued

McDonalds in Corpus Christi, Texas - Good was under cooked

1.0
Details
Order 3 meals and all were under cooked meals
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Review
#1637537 Review #1637537 is a subjective opinion of poster.
Pros
  • Manager needs to be fired
Cons
  • How they treat us the customer
Reason of review
Poor customer service
Loss
$23
Preferred solution
Full refund
Tags
  • viral food

Contact McDonalds Customer Service

Mailing Address:
McDonald's Corporation
2111 McDonald's Dr
Oak Brook, IL 60523
United States
Phone:
(800) 244-6227
All McDonalds Contacts

McDonalds Products and Services Reviews

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Burger King
Burger King
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3.9
Details
My Big Mac never looks like the commercials or your pictures.
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1 comment
Anonymous
#1738465

Food designers as they are called make 6 figure incomes to produce these pictures and ads. They get so much money due too their ability to produce food ads an photos that do not violate any rules or laws. It is just the way it is.

Review
#1635321 Review #1635321 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
Preferred solution
Let the company propose a solution