State: Texas City: Houston Clear all filters (46 of 4071 reviews match)
filters
State:
City:
Product:
Show
It twice i had a dispute with this same mcdonalds the first time was in the drive-thru i was in the line and a lady pulled to the side of the line and skip me and she made her order and i pulled to the window to explain what happened and the same manager i had the...
View full review
1 comment
Anonymous
#1779328

That's funny. I pictured you as being a white lady, until you mentioned the part about racism at the end.

I think that that manager would have treated you that way no matter race you were, because that is the McDonald's way.

You should have gotten a lawyer and sued McDonald's for that. I am sure that you could have received a six figure settlement.

Review
#1709307 Review #1709307 is a subjective opinion of poster.
Cons
  • Plastic piece in my soda
Reason of review
Damaged or defective
Preferred solution
Let the company propose a solution
Tags
  • Very Racist Manager
1.0
Details
I pulled up to the window, and they said they were closed, but they are suppose to be 24 hours. This isn’t the first time they have done this. I get off work at 3-4am and this is my only stop home for food. I got upset and told them they were lying, and I got flipped...
View full review
1 comment
Anonymous
#1732534

My friend, the time that you are going there is probably the only time that they have when it convenient for them to clean up the "restaurant". Not very many people are trying to go to McDonald's at that hour.

When I was McHomeless, I used to set my watch alarm for 3:30 a.m. every morning so that I could wake up and sneak into the shower at a nearby campground. I went at that time because all of the people who stay up late have gone to bed by then, and all of the people who get up early haven't gotten up yet.

That's probably the same reasoning that the people at that McDonald's are using. They figure that only a nut-job would be by at that hour, so they take advantage of that time period to thoroughly clean their "restaurant".

Review
#1622628 Review #1622628 is a subjective opinion of poster.
Service
Mcdonalds Customer Care
Cons
  • Horrible service and closing whenever they feel like it
Reason of review
Poor customer service
Loss
$100
Preferred solution
Let the company propose a solution
3.2
Details
McDonalds - Horrible food service
McDonalds - Horrible food service
McDonalds - Horrible food service
I asked for extra tartar sauce on my Filet O Fish. I received a burned Filet with an obscene amount of tartar sauce all over the sandwich. Presentation is everything to me and this is lazy and trifling. Lucky for this store I wasn't the one shopping them. This is...
View full review
1 comment
Anonymous
#1727854

It looks like Ron Jeremy or John Holmes made that disgusting samwich! They've done that to me lots of time before, only I had specifically asked for NOT TARTAR SAUCE on mine.

And I agree with you that presentation is everything. McDonald's employees present themselves as being just a bunch of goofing off kids who think that screwing with people's food is a joke.

Now I do patronize them occasionally, but haven't been back in a couple of weeks ever since they served me up a couple of gross Sausage and Egg McMuffins. not only did they taste gross, but they looked gross before I even tasted them.

Review
#1611995 Review #1611995 is a subjective opinion of poster.
Product
Mcdonalds Filet O Fish Sandwich
Cons
  • Customers service or food
Reason of review
Bad quality
Loss
$11
Preferred solution
Let the company propose a solution
Tags
  • Filet O Mess Sandwich
1.0
Details
McDonalds - McDonald's Employee said she'll spit in my face
I arrived here today with my daughter and her teenage friend. Both 13. They ordered their very simple orders. Iced Lattes with fries. A girl named ONAYA brought them a hot coffee took almost 20m. My daughter very shy and politely said no ma'am I ordered a ice coffee....
View full review
2 comments
Anonymous
#1725467

I am an employee of McDonalds and a Cashier and I am so sorry for how you all were treated. There was no excuse for that behavior.

We all make mistakes I have made the wrong Drink before. She should have just apologized for her mistake and made you the right drink. I apologize for this employees very bad behavior. If I was this girl's manager I would have told this girl to clock out and go home and then written here up.

The problem with McDonald's is the Managers hands are tied. They personally could not fire this girl. The only one who could is the store Manager. Which I feel this girl really deserved.

Managers at McDonald's are basically babysitters. They don't have the authority to really discipline an employee all they can do is write them up. People are always calling off and are late.

If they were to do this at any other job besides fast food they would be let go. Again Sorry for you bad experience

View more comments
Review
#1588763 Review #1588763 is a subjective opinion of poster.
Service
Mcdonalds Customer Care
Cons
  • Employees
Reason of review
Poor customer service

McDonalds in Houston, Texas - No customer service skills

2.0
Details
Erika do not know how to handle a complain or up sale promotions. I asked for 3 biscuits , thinking it would come with hash brown, it didn’t so I asked for 3 hash browns n she charge me at regular menu price after I told her about the biscuit n sausage sale at 1.50.
View full review
Review
#1520832 Review #1520832 is a subjective opinion of poster.

McDonalds in Houston, Texas - Irrespecful working place

2.3
Details
On this place so many young manager can't take this responsible ,on this place so many boys working here and the manager angel don't do it nothing about ,the problem is boy talk so much sexual world's to the grls and more and night not respect for them I think you need have do it sometime about o change this Young's managers and you need putting new policy to man respect co_workers ,guero is 18 years old and he's have relationship Whit 33 year's woman Whit 4 kids angel know this ,this place is like night club on nights ,u need do it sometime oh I go call to the news channel to do a report about oll this happen inside on this place, woman need respect and privacy
View full review
Review
#1519347 Review #1519347 is a subjective opinion of poster.

McDonalds in Houston, Texas - She gave me the wrong change

I was at McDonald's on Homestead and Tidwell I gave the lady a 20 she gave me change for a ten I went back after I realized I didn't have my right change and I told her that she gave me change for a 10 instead of $20 manager said she pulled the drawers said that they was not over but I know I gave her a $20 and not $10 but she gave me the change for a ten and that is not right
View full review
Review
#1498425 Review #1498425 is a subjective opinion of poster.
Service
Mcdonalds Customer Care
Reason of review
Problems with payment
I go to McDonald’s in the morning and literally get the same thing everyday at almost the same McDonald’s the one of Lamar in Austin the one on 79 and greenlawn and anyways they have all continuously gotten my order wrong and when I get to work it’s to late for me to...
View full review
6 comments
ImpossibleQuokka
#1664133

Have you ever thought that they get your order wrong due to the fact that your English is poor. How can they get your order right if they cannot understand you? You want to do the right thing take someone who speaks English with you so they can have a chance to get your order right.

View more comments
Review
#1497286 Review #1497286 is a subjective opinion of poster.
Service
Mcdonalds Manager
Reason of review
Poor customer service
4.5
Details
Would like to know why other fast food restaurants serve free coffee for seniors but not McDonald's.
View full review
2 comments
Anonymous
#1651390

I'm pretty sure that all McDonald's offer "Senior Coffees" which are a pretty good deal.

View more comments
Review
#1474683 Review #1474683 is a subjective opinion of poster.
Product
Mcdonalds Coffee

Contact McDonalds Customer Service

Mailing Address:
McDonald's Corporation
2111 McDonald's Dr
Oak Brook, IL 60523
United States
Phone:
(800) 244-6227
All McDonalds Contacts

McDonalds Products and Services Reviews

Compare McDonalds to

Burger King
Burger King
837 reviews
2.1
Compare

McDonalds in Houston, Texas - Paystubs

Im not pissed please call me asap bout this
View full review
Review
#1447185 Review #1447185 is a subjective opinion of poster.