We often frequent McDonald's when we travel, because It's usually consistent. But in both Thailand and Malaysia we have left a McDonald's location with nothing.

We tried to order a grill item without mustard and Mayo. They could not understand and couldn't find anyone that could. So we left, frustrated, vowing never to return. I understand we are in a foreign country, but that being said, I have no problems getting what I want at KFC, Papa John's, Pizza Hut, Subway, Wendy's.

On many occasions I have gotten unwanted items on burger, back in North American.

I if you have tried to email a complaint to McDonald's, they only allow phone, letters or fax. That is a clear sign, they really don't care about customers complaints.

Product or Service Mentioned: Mcdonalds Burger.

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How ignorant can a person be to expect people in a foreign country to assimilate themselves to you, being essentially a guest in their country? How about you educate yourself on the local names for menu items or condiments before you visit a foreign territory.


what a dumb complaint. why would you expect people in a foreign country to speak your language?