I am tired of McDonald's messing up my orders. You would be surprised to know that I used to be a lifelong customer but not after today.
Most McDonald's regardless of location get my order wrong one out of five times. This is a huge inconvenience as I usually by drive through. When I discover my order is wrong I either have to suck it up or drive back. I made it a habit to repeat my order three times every time I ordered and still I get the wrong order.
I have been inconvenienced by this so many times that I now refuse to order from McDonald's. My question is this..... For such a successful franchise couldn't you employ someone with enough intelligence to come up with a better system that yields success.
i feel sorry for the franchise owners as the American will eventually get tired of this poor customer service and will eventually be replaced with a franchise that actually cares about customer service.