Called this mcdonalds because they forgot one of my big macs they were very rude and unapologetic said I could come back and get it but did not care about going above and beyond when I asked the managers name she hung up on me. I went to get my food replaced while I was waiting for it to come up the barista started spraying water all over me I got no apologies they didn't even come out to mop up the floor that had water all over it.
When I asked if mcdonalds thought they were to big to care about their customers all I got was a shrug what kind of customer service is this.
I have been in customer service for over 20 years and never would allow anyone working for me to treat customers this way. Unacceptable!
Product or Service Mentioned: Mcdonalds Customer Care.