I went to McDonalds on todays date, October 21st to order two sweet tea's with no ice through the drive thru. I paid for my order the proceeded to the next window for pick up.
When the guy at the pick up window told me to pull up to the bars and I replied for 2 tea's and he said yes. I sat waiting for 2 tea's for better than 13 minutes as I kept looking towards the door for someone to come out with my order. By this time another 3-4 minutes pass as I got tired of waiting and went inside. I asked for my money back as I stated that this is ridiculous I have to wait this long for my order.
The cashier spoke to someone in the back and I heard her say that the tea had to be made. I replied that someone could have told me that as I was waiting so long to receive my order. I have had terrible service at this particular McDonalds before. The cashiers do not greet you, or say thank you, they are not friendly or courteous.
I have tried to frequent this store as it is close to my home, but I'm done with this one. I will travel this extra miles for better service AS I WILL NOT GIVE MY BUSINESS TO THIS MCDONALDS AGAIN!
Product or Service Mentioned: Mcdonalds Drive-through.
Reason of review: Poor customer service.