I am so glad I found this site, I was trying to figure out how to start one. I have emailed mcdonalds more times than I can count, all they want to do is send me free food coupons, I tell them upfront I do not want any coupons I just want the problem fixed.
My biggest problem is I like md ice tea, unsweet, extra ice, it says that on the screen and on my ticket. I have gotten so I keep extra straws in my car and when I get my drink I put the straw in and taste it before I will even drive off, then WHEN and it is WHEN it is wrong they ask me to pull into one of the reserved spaces. NO NO NO I AM NOT MOVING because your employee cant read and gave me sweet tea or very little ice. mcdonalds in the Indy area have all been switching to two drive up lanes, WHAT A JOKE, they cant even handle one properly.
My solution is boycott mcdonalds for one week. OR if your order is wrong, get a refund, do not take the corrected order, do not leave until you get the refund. Doing this will insure the correct people will know something is going on and HOPEFULLY start correcting the problem. They dont care that you have to pull up and wait, but they sure want you to have your payment ready when you pull up to the window.
All the owner wants is your money for what, BAD food and Worse service. Lets everyone MAKE them change.
We are the customer. It feels soooo good that someone is going to read this.
Product or Service Mentioned: Mcdonalds Customer Care.