My husband has been eating at the McDonalds in Millsboro for over 3 years almost every night because of his work schedule. He orders 3-4 DCB plain sub mac sauce.
We were told by two different employees that they could no longer "SUB" mac sauce?? Funny we were both told by three different managers that the "SUB" button was put into place exactly for the reason that customers may only choose to have one condiment as opposed to 4 that is standard per sandwhich. Seems pretty *** ignorant that you would not accommodate something so simple to keep a customer happy that spends between $7-$10 6 out of 7 days a week almost every week for 3+ years!!!!!!!!!!!!!! ***!!!!!
I would like to speak to the General Manager of this Location regarding this matter. Sincerely, Alicia Hamons 302-858-6609
Product or Service Mentioned: Mcdonalds Sandwich.
Reason of review: Poor customer service.
Preferred solution: Provide good customer service...oh yeah forgot to mention that 4 out of 6 days that we order from your establishment that the order is WRONG and thn i have to go inside for them to fix it correctly and it is usually cold and nasty by the time we get home .