Comment: I went inside . I ordered one cheeseburger and a sweet tea, The girl that took my order started taking orders outside to waiting customers.
A young man came up and asked me if I was still waiting on my order , he asked me what I was waiting on as he worked there but was not working that day. I told him my order and he started to walk behind the counter to get my tea and inquire about my burger , ten minutes had gone by the girl that took my order approached me and him I asked if I could just get my money back that it was crazy to have to keep waiting. At that point I was handed my burger but no tea, she moved on to helping the drive thru girl bag an order, along with two other girls who were bagging and running orders outside, they were dropping fries all over the floor and banging into each other..
I asked to speak to a manager, I believe her name was Amber (blonde hair older app 30) I told her about the service, all she said was SORRY WE'RE BUSY, The young man said shouldn't she get a free pie, the manager said " No and you're making this worse". , I said I didn't want the pie, as i turned and walked out she said loudly , CLEARLY YOU CAN SEE SHE ISN't IN A GOOD MOOD
Product or Service Mentioned: Mcdonalds Manager.
Reason of review: Poor customer service.
Monetary Loss: $2.
Preferred solution: just to let know about store manager.