5 comments

I work at a Homeless Shelter where we serve intact families, so every morning I look forward to having my cup of hot tea before I enter the facility. We are located on 95th and Commercial.

There is a lady there in the morning who states that she is the manager. Today I stopped in to grab a hot tea and plain McMuffin. After I payed for my order, I made a request for a packet of honey for the hot tea. I was told that it costs 10 cents.

This is not right! This is a condiment. Its like charging 10 cents for a packet of ketchup! Why do McDonalds have honey if its not for the Hot Tea.

Not only did she not put a packet in the bag, but they are charging for Honey period. I would at least expect to have 1 or 2 packets as complimentary for the Tea, just like when you order french fries and they throw a ton of ketchup packets in with it , even though you didn't ask for ketchup.

McDonalds in Rogers Park or Evanston areas are nothing like this. It seems that the further you go into the city, the worse the service becomes.

Reason of review: Poor customer service.

Preferred solution: Better Customer Service training & less greed from this owner.

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Froilan Rpy

If it cost ten cents pay the ten cents. If you cannot afford to pay ten cents than do without the honey.

Most people do not put honey in their tea.

Why should you get one or two packets complimentary to the tea.Just because you cannot afford to pay ten cents for them does not mean you should get them for free. You are the one being greedy and demanding.

Guest
reply icon Replying to comment of Froilan Rpy

I was at the McDonald's on Prien Lake Road, in Lake Charles, Louisiana and I went to sit down and found a pancake syrup container from McDonalds that someone had left on the table. I opened it up and put it in my coffee and it was pretty good. I like my coffee just like I like my ladies : SUPER SWEET!

Guest

I love how banal and lame people try to pad out their complaints with irrelevant details to make them seem even more the "victim." NO ONE cares if you work with dolphins or the homeless. McDonald's has honey for biscuits.

Secondly, I'm guessing you're a rude and nasty person(hence the irrelevant detail) and this is why you didn't get your precious little pack of honey.

Further, I'm guessing you're a frequent flyer complainer there and many other places in your community. Tell you what, bring your own honey the next time...

Guest
reply icon Replying to comment of Guest-1695056

Parent's Basement.

Guest
reply icon Replying to comment of Guest-1695749

I hope that your parents never go down into their basement and see what you have been up to down there. I wouldn't want them to have a heart attack or anything. They are better off simply not knowing.

McDonalds Reviews

  1. 4043 reviews
  2. 1552 reviews
  3. 1214 reviews
  4. 535 reviews
  5. 350 reviews
McDonalds reviews