I waited in line for 45 minutes at the Kent, OHIO location. After waiting 45 minutes AFTER my 12 hour shift at my job, I was starving and so happy to order finally.
Then the guy proceeded to tell me that they were closed, when there were 5 cars in front of us waiting at the window for their food? I was so disappointed mind you this McDonald’s is OPEN 24/7!!!! ALSO, I witnessed the man working the window SPIT INTO SOMEBODYS FOOD!!!! I am so disappointed and am curious as to who was managing this restaurant at this point??
I proceeded to call the restaurant to see what the deal was and the guy was so nasty to me that I don’t think I will ever revisit this location or spread any good word about it. I will be compensated for the time I spent sitting in my car waiting and will continue to wait for a reply from you.
A Very Disappointed Customer
Product or Service Mentioned: Mcdonalds Manager.
Reason of review: Poor customer service.