I just came from the McDonald's in Bridgeton, MO and by far they are the meanest, rudest and unprofessional group of CHILDREN I have EVER been subjected to...and I have had some service, but this takes the cake. I asked to buy a couple of sides of Mac sauce.
Waited 15 minutes, paid for my burgers, the person with a bad attitude shoved the bag at me...I opened it up to find NO mac sauce. I had to honk my horn to get her to return to the window. She said "OH" You didn't give me a chance...No order was taken at the speaker at drive through, they told me to bypass and go all the way to last window.
Then when I said I had purchased two sides of Mac they told me "Our Mac machine is down...." Do I look stupid? They expect a person to believe there is a "Mac machine???"
Product or Service Mentioned: Mcdonalds Customer Care.
Reason of review: Poor customer service.